Quality Support Associate (Medical Assistant)

Brio Living Services • Chelsea, MI

7d • Onsite

About The Position

The Quality Support Associate provides administrative and clinical support to the Quality Department, helping ensure team member training, education, and compliance records are complete, accurate, and up to date. The role works under the supervision of the Director of Quality and supports Quality Business Partners and department initiatives that maintain quality standards across the organization.

The position is full-time, 40 hours per week, Monday through Friday, 8:00 a.m. to 4:30 p.m., at Chelsea Retirement Community in Chelsea, Michigan. Duties may include additional responsibilities beyond those listed in the posting.

Requirements

• At least 1 year of Medical Assistant training.
• Experience administering vaccinations and TB tests.
• Valid driver’s license and reliable transportation for job-related travel.

Nice To Haves

• Working knowledge of ADP, Relias, and Point Click Care (PPC).
• Current CPR certification.

Responsibilities

• Maintain accurate training, education, certification, and compliance records for new and current team members.
• Track new-hire and annual requirements, including TB testing, flu vaccination, CPR certification, annual competencies, and other required training.
• Upload and maintain training, skills, CPR, TB, vaccination, and team member health documentation in ADP and Relias.
• Support the Relias Learning System by creating class schedules, recording attendance, updating team member information, and running compliance reports.
• Coordinate and support training programs, skills classes, med pass classes, meet-and-greet sessions, CPR classes, and other onboarding initiatives.
• Administer and read TB tests and assist with administering influenza and Hep B vaccines as needed.
• Assist with annual team member and resident flu and TB clinics, including tracking attendance and maintaining documentation.
• Conduct quality rounds on care units to monitor compliance and identify opportunities for education or additional training.
• Assist with COVID-19 testing, vaccine tracking, and required reporting as needed.
• Prepare training materials, communications, reports, and other documentation to support Quality Department initiatives.
• Partner with Quality, HR, department managers, and Business Partners to communicate training or certification needs.
• Support quality improvement initiatives that promote team member education, compliance, and positive resident outcomes.

Benefits

• Tuition assistance programs and educational scholarships.
• Wellness program and reimbursement of $120 per year.
• Medical, vision, and dental insurance for full-time team members, starting on the first of the month after 30 days of hire.
• Retirement savings plan with employer contributions.
• Daily Pay, allowing transfer of daily earnings.
• Paid time off, including 6 paid holidays and 2 floating holidays.
• Team member referral bonus of $500.
• Mileage reimbursement for work-related travel.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed