Quality Supervisor

AerSale, Inc. • Memphis, TN

5d • Onsite

About The Position

AerSale® is a global leader and market innovator specializing in aviation products and services to meet the growing demand for aftermarket support in global passenger, cargo, and government segments. Featuring complete aircraft nose-to-tail, value-added offerings, including Aircraft & Component Maintenance, Repair and Overhaul Services (MRO), Aircraft & Engine Sales and Leasing, Used Serviceable Material (USM) Sales and Parts Exchange, Flight Equipment Asset Management Services, Internally developed aircraft and component modifications (engineered solutions) designed to enhance aircraft performance and operating economics (e.g. AerSale®, AerTrak® and AerAware).

Requirements

• Must have high school diploma or equivalent
• At least 5 years of experience in receiving, shipping, warehouse operations, inventory control, quality inspection, and/or aviation material handling.
• Working knowledge of Quality Control Manual (QCM), and Quality Management Systems (QMS).
• Strong understanding or receiving & shipping inspection procedures, material traceability requirements and inventory control processes.
• Experience using ERPs, Pentagon highly preferred.
• Excellent verbal and written communication skills.
• Strong computer skills, proficient in Microsoft office products.
• Prior Forklift, Reach truck and other warehouse equipment usage and operation experience required.
• Prior order picking experience required
• Strong leadership with the ability to lead by example and inspire a team.
• Effective in time management, multi-tasking, and prioritization.
• Strong attention to detail and commitment to quality.
• Excellent interpersonal and communication skills.
• Ability to work calmly and efficiently under pressure.
• Proactive problem-solving with a confident and decisive mindset.
• Professional, tactful, and respectful in all internal and external interactions.
• Demonstrated commitment to safety, security, and customer satisfaction.
• Physically capable of lifting, pushing, and pulling up to 50 lbs. regularly.
• Ability to stand for extended periods of time.

Nice To Haves

• Associate’s or Bachelor’s degree in aviation management, supply chain, logistics or related preferred.
• Airframe and Powerplant License preferred.
• At least 1-3 years of experience as a lead or supervisor is preferred.

Responsibilities

• Ensure all incoming & outgoing materials comply with quality inspection standards in accordance with the company’s /Quality Control Manual (QCM), and Quality Management System (QMS) requirements.
• Oversee daily Receiving & Shipping Department operations, ensuring all receiving & Shipping activities are performed accurately, efficiently, and in compliance with company procedures and regulatory standards.
• Delegate daily responsibilities across the Receiving and Shipping team members and monitor execution.
• Communicate operational changes or disruptions to the Director of Quality and Operations immediately
• Provide ongoing training and mentorship to staff; ensure adherence to all safety, quality, and regulatory protocols.
• Serve as the primary point of contact for the receiving & Shipping department.
• Work directly with the warehouse supervisor to ensure all tasks are completed in a timely manner.
• Monitor and manage Receiving & Shipping Queue workflow to ensure all materials are processed in the order received while maintaining operational efficiency and turnaround time objectives.
• Track and analyze all KPI’s for the shipping, Receiving, and Warehouse departments
• Verify part numbers (P/N), serial numbers (S/N), documentation, and traceability for all materials shipped to and received from AerSale facilities and customers.
• Conduct routine audits and inspections of receiving processes, inventory records, and employee performance to identify discrepancies, ensure compliance, and implement corrective actions when necessary.
• Coordinate with Quality, Supply Chain, Warehouse, and Operations teams to resolve receiving discrepancies, documentation issues, and material status concerns.
• Ensure department staffing coverage, including managing schedules/time off and assigning work based on operational needs.
• Participate in staff meetings and contribute constructive input for process improvement.
• Perform other duties and responsibilities as assigned by management.

Benefits

• Medical Insurance
• 100% Employer Paid Dental, Vision, Life, Short and Long Term Disability Insurance
• 401K with Employer Contribution
• Employee Stock Purchase Plan (ESPP)
• Education Reimbursement (related field)
• Employee Referral Program and Recognition Program
• Paid Holidays and 15 Paid Time-Off Days annually

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED