Quality Supervisor

Pratt Industries•Macungie, PA

2d•Onsite

About The Position

This position is responsible for leading the Continuous Improvement initiatives at the Plant. Ensures compliance with Company Mission Statement, Quality Policy, and all customer guidelines and agreements to ensure products and services meet quality requirements.

Requirements

Leadership and Management
Systemic problem solver, implement solutions to solve root cause problems
Inspires team spirit and loyalty to organization
Able to handle multiple, complex priorities and balance the needs of each according to business impact
Coaching, Motivating and Mentoring
Sets expectations, tracks and communicates results, and creates environment for accountability for results and actions
Understands and uses individual and team development tools
Confident to give employees space to learn and make mistakes
Strong written, oral and communication skills
Excellent listener. Ability to translate operational issues into corrective action procedures.
Creative and change oriented. Continuous Improvement process skills
Strong ability to learn
High energy, assertive, energetic and a self-starter
College degree in manufacturing, engineering, logistics or equivalent work experience
Experience in a variety of manufacturing areas (production, logistics)
Competent with MS Office and Statistical software

Nice To Haves

Experience in quality system management or mfg/corrugated leadership preferred
Previous ISO certification preferred

Responsibilities

Manages the Quality Management System at the plant
Drives Continuous Improvement to improve costs, quality and service.
Drives plant accountabilities in the areas of: tracking vendor performance, resolution and disposition of customer complaints, investigating critical quality defects on in-process and finished products, generation and analysis of quality data and reports
Ensures all customer feedback is promptly dealt with and any complaints are acted upon by the plant using root cause analysis and implementing corrective action
Supports safety as a top priority in training, job design and regulatory compliance
Ensures product quality. Establishes and manages systems for “right first time” performance and incorporates this philosophy in the continuous improvement teams.
Perform strategic thinking and actively participate in plant and company processes.
Build and retain a “customer focused” environment; including internal and external customers.
Adhere to all plant Good Manufacturing Practices (GMPs), operating procedures (SOPs). Manage, drive and oversee continuous improvement programs.
Develop and analyze new methods of reducing/avoiding costs, improving products and assuring a safe working environment.
Prepare legal notices, postings, and reports as required by government and regulatory bodies.
Comply with company policies and procedures.
Additional duties as assigned by management.