Quality Supervisor

Refresco•Tempe, AZ

7d•Onsite

About The Position

Refresco is the leading global independent beverage solutions provider, serving national and international retailers as well as Global, National, and Emerging (GNE) brands. Their products are distributed worldwide from production sites in Europe, North America, and Australia. The company ethos is centered around continuous improvement, being solutions-based, innovative, and seeking out new challenges. They emphasize that their people are passionate and push boundaries, contributing to Refresco being at the cutting edge of a fast-moving industry.

Requirements

Working knowledge of Excel, Word, and SAP.
Experience using measurement tools and equipment (e.g., HPLC, densitometer, pH meters, etc).
Organized and detail-oriented, adaptable to change.
Ability to apply statistical methods to analyze data and identify trends.
High level of precision and accuracy in inspection and testing processes.
Prior inspection experience in a laboratory setting.
Written and verbal communication skills.
Analytical skills.
Problem-solving skills.
Organizational skills.

Nice To Haves

Knowledge of GFSI, GMP, FDA and other relevant standards and regulations.
BS degree in Food Science, Chemistry, Microbiology or related discipline (or equivalent related experience).
Three (3) plus years supervisory experience in quality within a high-speed beverage manufacturing environment.
Knowledge of quality systems (GMP, HACCP, SQF) – certification preferred.

Responsibilities

Oversee day-to-day quality operations, including the implementation and monitoring of quality and sanitation systems to ensure compliance with company objectives and regulatory requirements.
Adhere to and ensure compliance with all health and safety policies/procedures, Good Manufacturing Practices (GMPs), and PPE requirements.
Understand and be proficient with Lab Data Collection Program, SAP, Food Safety and Quality Plans, Water Treatment, Batching Process, Internal Sanitation, Microbiology, Environmental Monitoring Programs, and Product Testing Requirements.
Adhere to and ensure compliance with food quality and food safety standards provided by corporate, customers, and/or governing bodies (e.g., SQF).
Lead and direct the work of other employees, with some authority for personnel decisions related to hiring, performance, or disciplinary actions.
Directly supervise Quality employees.
Possess knowledge of all aspects of applicable regulations, including AIB, SQF, State, City, Federal, Kosher, Gluten Free, and customer requirements.
Support and maintain compliance with third-party food safety and quality certification requirements, including the implementation and continual improvement of the facility’s food safety and quality management systems.
Develop, implement, maintain, and continuously improve the SQF System, ensuring compliance with all relevant food safety and quality requirements.
Track departmental KPI’s to effectively manage daily requirements against budgetary deliverables.
Understand the details of SAP, specifically the Quality Module, and know how to post process orders, access Finished Goods reports, access PM’s for printing and entering completed PM’s, access negative inventory, and perform a mock recall through the system.
Be familiar with local and corporate QMS Policies and Procedures, and respective SOPs, practically understanding how quality data is achieved and being proficient with laboratory testing methods, product standards/specifications, and demonstrating technical decision-making.
Communicate Site Quality Objectives, Policies, and Procedures to employees across all functional departments and maintain accountability.
Utilize Lab Data Collection Programs to track, analyze, and trend data, enter new products, update specifications, and manage key metrics like product limits, hold product, employee benchmarks, and certificates of analysis.
Maintain laboratory equipment in good working condition, including scheduling preventative maintenance and calibration requirements.
Stock and order lab and sanitation supplies and consumables.
Assist with the approval/release/rejection of all raw materials, finished goods, and in-process materials.
Understand basic chemistry and have a broad understanding of laboratory equipment, root cause analysis, food safety, and food quality metrics/limits.
Be proficient with making in-process batch adjustments.
Utilize strong training and personal development skills to drive new productivity goals.
Demonstrate leadership to employees to ensure consistent quality of work.
Audit and maintain records necessary for compliance requirements.
Take action when notified or becomes aware of any Food Safety or Food Quality issue.
Be accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
Act as backup to the Quality Manager.

Benefits

Medical/Dental/Vision Insurance
Health Savings Accounts and Flexible Spending Accounts
Life and AD&D Insurance, critical illness, hospital indemnity, and accident insurance
Short-term disability and long-term disability
Pet Insurance
Legal Benefits
401(k) Savings Plan with Company Match
12 Paid Holidays
Vacation Days and Paid Sick Time Off Days
Well-being Benefit
Discount and Total Reward Programs