About The Position

This role ensures the accuracy and reliability of all quality testing that supports customer satisfaction, production flow, and regulatory compliance. The First Line Supervisor leads the daily Quality Laboratory operations by following site policies and safety rules and philosophy. This position leads daily lab operations and engages the technicians in problem solving, continuous improvement, and safe work practices.

Requirements

  • Must be able to pass a background Check & Drug Test (No Exceptions)
  • Strong written and oral communication skills to effectively collaborate to build solid business relationships with other functional areas that best supports customer and business objectives.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
  • Ability to write routine reports and correspondence.
  • Ability to speak effectively before groups of customers or employees of the organization.
  • Bachelor’s Degree (B.A.) preferred or equivalent with one to two years’ related experience and/or training; or equivalent combination of education and experience.

Nice To Haves

  • At least 3 years’ experience in Quality Leadership role.
  • Experience leading a team of 10 or more.
  • Automotive experience in Auto Parts, Automotive Coatings, etc.

Responsibilities

  • Effectively lead a team of Laboratory Technicians with responsibility for all aspects of safety, product quality and operating efficiency.
  • Ensure maintenance activities are supporting area objectives.
  • Identify and train employees where needed.
  • Lead employee coaching, counseling, and career development.
  • Utilize performance management of personnel and take corrective action when necessary.
  • Establish clear performance expectations (KPIs), monitor, and provide periodic feedback to promote growth.
  • Motivate, influence and positively affect / embrace / drive change.
  • Lead daily Tier 1 meetings to share key information related to safety, quality, cost, customer, and business objectives.
  • Maintain safety awareness through regular communication, training, area audits and near miss findings.
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