Quality Supervisor - Quality Systems

nLIGHT•Camas, WA

9d•$91,000 - $100,000•Hybrid

About The Position

The Quality Supervisor is responsible for leading and improving the company’s quality systems to ensure compliance with ISO 9001 and internal quality standards. This role oversees document and change control processes, supports audits, CAPA, deviations, and quality metrics, and drives corrective and continuous improvement actions across multiple sites. Based primarily in Camas, this position also provides support to Vancouver and Hillsboro as needed and supervises quality systems personnel while partnering cross-functionally with operations, engineering, and other stakeholders to maintain effective and compliant business processes.

Requirements

3+ years of experience in a quality role (e.g., Quality Technician, Quality Engineer, Auditor, or similar) with an Associate’s or Bachelor’s degree - or an equivalent combination of education and experience.
Working knowledge of the 7 quality tools.
Strong communication and interpersonal skills.
Ability to provide practical solutions and escalate issues appropriately.
Proficient with Microsoft Office applications.
Experience collecting and analyzing data to support decision-making.
Ability to use sound judgment and follow established procedures.
Commitment to quality and continuous improvement.
Strong attention to detail and organizational skills.
Basic understanding of statistical and analytical methods.
Ability to manage multiple tasks in a fast-paced environment.
Ability to handle confidential information with discretion.

Nice To Haves

2+ years of prior experience in a lead or supervisory role preferred.
Experience in manufacturing/production environments preferred.
Occasionally travel overnight for supplier audits, customer visits, or off-site inspections, which may involve extended driving or air travel.

Responsibilities

Leads implementation and maintenance of the Quality Management System (QMS) to ensure compliance with ISO 9001 and company quality requirements.
Oversees day-to-day quality systems activities in Camas and supports Vancouver and Hillsboro as needed, coordinating with other locations to align best practices.
Administers document and change control processes, including DCRs, ECOs, DMS, and PDM activities, ensuring documentation accuracy, risk review, and required approvals.
Monitors quality metrics, audits, CAPAs, deviations, and documentation performance; escalates issues, tracks gaps, and supports corrective actions through closure.
Provides direct supervision to Documentation Specialists, Change Control Specialist, and Product Compliance Specialist, including daily direction, performance feedback, coaching, training, development support, and timecard approval.
Identifies quality issues and process inefficiencies, applies structured problem-solving tools, and participates in continuous improvement initiatives that support ISO 9001, CAPA effectiveness, and operational performance.
Collaborates with production, engineering, contract manufacturers, and other cross-functional partners to maintain product and process quality and coordinate documentation updates.
Supports internal and external audits, CAPA Review Board activities, and maintenance of accurate quality records, reports, procedures, and related documentation.
Performs other duties as assigned.

Benefits

Salary level based on experience, education and skills: Quality Supervisor II: $91,000 - $100,000 annually
Target Cash Bonus with potential payout of 5% of your wages, depending on level.
Eligible for Restricted Stock Unit grants
4 weeks of Paid Time Off per year
10 paid Holidays
Eligible for health benefits on the 1st day of the month after your start date
Medical, Dental and Vision Benefits, including prescription and orthodontia with employee-paid premiums as low as $40.00 per pay period
Flexible Spending and Health Savings Accounts
Employee Stock Purchase Plan
401(k) with company match and immediate vesting
Company paid Short-Term and Long-Term Disability, and Life & AD&D Insurance
Employee Assistance Program
Aflac Supplemental Insurance
Paid Bereavement Leave and Jury Duty
Tuition Assistance Program
Pet Insurance