Quality Supervisor

Sound Seal Inc•Opelika, AL

5d•Onsite

About The Position

The Quality Control Supervisor is responsible for leading plant-level quality assurance and control processes to ensure all products meet internal standards and customer specifications. This role provides frontline leadership to quality technicians, partners closely with production, and drives continuous improvement in product quality, process discipline, and compliance.

Requirements

High school diploma required
5+ years of manufacturing experience
at least 2 years in a quality-related role
Strong understanding of quality systems, inspection methods, and manufacturing processes
Experience with root cause analysis and corrective action methodologies
Ability to interpret technical drawings, specifications, and quality standards
Strong analytical, problem-solving, and organizational skills
Effective communication and leadership capabilities

Nice To Haves

associate or bachelor’s degree preferred
Prior supervisory or team lead experience strongly preferred

Responsibilities

Ensure all finished goods and in-process materials meet defined quality standards and specifications
Oversee inspection processes including incoming materials, in-process checks, and final product verification
Approve or reject products based on quality standards and initiate containment actions for non-conforming material
Maintain and enforce quality control plans, inspection procedures, and testing protocols
Provide hands-on support on the production floor to monitor quality at each stage of manufacturing
Partner with production supervisors to identify and address quality issues in real time
Conduct routine line audits and standardized work checks to ensure compliance
Ensure measurement tools, gauges, and equipment are properly calibrated and used correctly
Supervise, coach, and develop quality technicians and inspectors
Establish clear expectations for inspection accuracy, documentation, and accountability
Conduct daily direction setting and communicate quality priorities to the team
Support cross-training to build bench strength and flexibility within the QC function
Lead investigation of quality issues using root cause analysis (e.g., 5 Whys, Fishbone)
Implement corrective and preventive actions (CAPA) to eliminate repeat defects
Track and trend non-conformance data to identify systemic issues
Ensure proper disposition of non-conforming materials (scrap, rework, containment)
Identify opportunities to improve product quality, reduce defects, and minimize waste
Partner with operations to improve process controls and standard work
Support implementation of lean manufacturing and continuous improvement initiatives
Drive accountability for quality-related KPIs (scrap, rework, first-pass yield, etc.)
Maintain accurate quality records, inspection reports, and audit documentation
Ensure compliance with internal standards, customer requirements, and regulatory guidelines
Prepare and deliver regular reporting on quality metrics and trends
Support internal and external audits as needed
Act as primary liaison between quality, production, engineering, and supply chain
Support new product introductions, process changes, and customer requirements
Work with suppliers to address incoming material quality issues
Communicate quality expectations clearly across all levels of the organization
Promote and reinforce a safety-first culture within the quality and production environment
Ensure all quality team members adhere to safety procedures, PPE requirements, and safe operating practices
Actively participate in incident investigations, supporting root cause analysis and corrective actions related to safety events
Partner with EHS and operations to drive continuous improvement in safety performance
Support plant compliance with OSHA and company safety programs, including audits and corrective actions