Supervisor, Quality

SMITHS TUBULAR SYSTEMS - LACONIA•Laconia, NH

About The Position

Under the general direction of the Director of Quality, this position is responsible for the coordination of Designated Quality Representatives (DSQRs), Certification Clerks, Final Inspection, and Calibration Technicians. This position is responsible for identifying process improvement opportunities and continuous improvement activities to meet customer demand. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities.

Requirements

Bachelor's degree (B. S.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.

Responsibilities

Directs DSQR and inspection priorities, and testing of finished assemblies, components, and materials to determine conformance to customer requirements.
Supports certification clerks and calibrations technicians in a capacity that allows documentation to be processed timely and accurately as to remain in compliance will all internal and client specifications.
Interprets quality philosophy to key personnel in organization.
Reviews quality problems with engineering personnel and directs action required to correct defects.
Prepares periodic and special reports concerning quality activities and problems.
Aids in organizational planning by participating in departmental conferences.
Applies statistical process control (SPC) methods for analyzing data to evaluate the current process and process changes.
Reviews all data obtained during all quality control and quality assurance activities to ensure consistency with company policies and procedures.
Investigates and adjusts customer complaints regarding quality issues and requirements.
Consistently, regularly, and predictably at work and on time.
Other duties may be assigned as needed.