Quality Supervisor
About The Position
Join Mondelēz International in their mission to lead the future of snacking by making it with pride. This role involves leading the plan-do-check-act (PDCA) process of the site quality management system and reporting results to the quality section manager. The Quality Supervisor will support various elements of the site’s quality system, including internal documentation, change management control (such as quality policies amendments and registration of internal and external documentation), internal audits, effective PDCA cycles, CAPA system management, and management review. Additionally, responsibilities include coordinating the eQCMS bi-annual review, managing consumer complaints from inception to resolution, and acting as a primary contact for food regulatory agency inspections and contacts management. Mondelēz International is committed to empowering people to snack right by offering delicious, high-quality snacks made with sustainable ingredients and packaging. The company boasts a rich portfolio of strong global and local brands, holding leading positions in biscuits, chocolate, candy, and gum. With over 80,000 employees across more than 80 countries, Mondelēz fosters a diverse and flexible work environment, emphasizing trust and empathy to promote a strong sense of belonging.
Requirements
- Relevant experience in a laboratory
- Working efficiently on a team
- Flexibility and adaptability to meet customer/business requirements
- Attending to detail and following written instructions
- Communicating effectively, verbally and in writing
- Project management and working on multiple activities at the same time
- Proficiency in MS office applications
Responsibilities
- Lead the site’s Quality Deviation Program
- Be responsible for the Hold and Release Program
- Escalate/communicate with corporate quality as needed
- Interact daily with Operations regarding product quality
- Actively participate in Root Cause Analysis
- Actively participate in IL6S/Lean Manufacturing
- Conduct Gemba floor walks to improve quality culture
- Deliver Quality specific training topics
- Perform administration activities for iQS (Electronic Quality Control System)
- Support during internal and external audits
- Lead the plan-do-check-act (PDCA) process of the site quality management system
- Report PDCA results to the quality section manager
- Support elements of the site’s quality system, including internal documentation and change management control including quality policies amendments and registration of internal and external documentation
- Support internal audits
- Support effective PDCA cycles and CAPA system management
- Support management review
- Coordinate the eQCMS bi-annual review
- Handle consumer complaints from start to finish
- Serve as a key contact for food regulatory agency inspection and contacts management
Benefits
- Highly competitive bonus program
- Health insurance
- Wellness and family support programs
- Life and disability insurance
- Retirement savings plans
- Paid leave programs
- Education related programs
- Enhanced vacation and holiday entitlements
- Flexible work environment
- Accommodations are available on request for candidates with disabilities taking part in all aspects of the selection process
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
