Quality Supervisor

Steel Partners

About The Position

The Compliance Supervisor plays a critical role in ensuring organizational adherence to laws, regulations, and industry standards. This position oversees compliance and quality programs, conducts audits, and provides training to mitigate risks and promote ethical practices. The role requires strong leadership, analytical skills, and the ability to manage cross-functional initiatives across U.S. locations. The Compliance Supervisor ensures the organization's compliance with relevant laws, regulations, and industry standards, with a focus on ISO and Responsible Business Alliance (RBA) requirements. This role involves developing, implementing, and overseeing compliance programs, conducting audits, and providing training to mitigate risks and uphold ethical practices at all U.S. locations.

Requirements

Bachelor’s degree in Business, Engineering, Compliance, or a related field, or equivalent experience.
At least 5 years of experience in compliance, risk management, or a related field.
Experience with implementing and maintaining compliance frameworks such as ISO 9001, ISO 13485, or similar standards.
Experience with auditing compliance systems and using problem-solving skills to address noncompliance issues.
Strong leadership and interpersonal skills, with the ability to manage teams and collaborate across departments.
Excellent written and verbal communication skills, with the ability to convey complex information clearly.
Highly organized with strong analytical skills and a proactive approach to identifying and solving problems.
Proficiency in office productivity software (e.g., MS Office), CRM systems, ERP systems, and data analysis tools.
Ability to manage multiple projects and priorities in a fast-paced environment.
Willingness to travel up to 25% domestically to other company sites.

Nice To Haves

Experience in supply chain compliance.
Bilingual proficiency in English and Spanish.

Responsibilities

Ensure organizational policies comply with ISO, RBA, BRD, and DPL standards.
Oversee documentation of job roles, work instructions, and training programs to meet compliance standards.
Ensure all relevant personnel complete required compliance training and maintain training records.
Manage the internal audit program to ensure compliance with ISO, R2, NAID and RBA standards.
ISO to include: 9001:2015 Quality Management Systems (QMS), 14001 Environmental Management Systems (EMS) , 45001 international standards for Occupational Health and Safety Management Systems (OHSMS)
NAID
Standard for secure data destruction
i-SIGMA (International Secure Information Governance & Management Association)
R2
Responsible Recycling
Ensure that facilities handling used electronics do so in a way that protects the environment, human health, and data security. Here's a comprehensive overview:
Monitor organizational activities periodically to ensure compliance with governance regulations and industry-specific laws.
Utilize internal controls and auditing systems to monitor and report on compliance with regulated activities.
Conduct risk-based compliance testing to identify and address areas of noncompliance.
Update compliance processes in response to regulatory changes and support communication and training efforts.
Audit client SLA/BRD/Billing files in compliance with MSAs and company expectations.