Quality Supervisor

Bharat Forge Aluminum USA, Inc.•Sanford, NC

4d•Onsite

About The Position

The Quality Supervisor is responsible for leading the day-to-day activities of the Quality Department to ensure products meet customers, company, and regulatory requirements. This position provides leadership to Quality Technicians and Inspectors, promotes a culture of quality and continuous improvement, and supports manufacturing operations by ensuring compliance with IATF 16949, customer-specific requirements, and internal quality standards. The Quality Supervisor works closely with Production, Engineering, Maintenance, and Supply Chain to reduce defects, improve processes, and maintain customer satisfaction.

Requirements

Strong leadership skills with the ability to supervise, coach, mentor, and develop Quality Technicians and Inspectors while fostering a culture of accountability and continuous improvement.
Understanding of automotive quality systems and Core Tools, including IATF 16949, APQP, PPAP, FMEA, MSA, SPC, Control Plans, and Layered Process Audits (LPAs).
Understanding of root cause analysis and implementing effective corrective and preventive actions using methodologies such as 8D, 5 Why, Fishbone, and other structured problem-solving techniques.
Proficiency in reading and interpreting engineering drawings, customer specifications, and technical documents, including advanced understanding of GD&T.
Hands-on experience with precision measuring equipment, inspection methods, calibration practices, and nonconforming material control.
Strong analytical skills with the ability to evaluate quality metrics, identify trends, and drive process improvements to reduce defects, scrap, rework, and customer complaints.
Working knowledge of manufacturing processes, quality inspection techniques, and customer-specific requirements within an automotive manufacturing environment.
Proficiency with quality management systems, ERP software, Microsoft Office Suite, and quality reporting tools to analyze data and communicate performance metrics.
Excellent verbal and written communication skills with the ability to effectively collaborate with Production, Engineering, Maintenance, Supply Chain, customers, suppliers, and senior leadership.
Ability to prioritize multiple responsibilities, make sound decisions, and lead effectively in a fast-paced, high-volume manufacturing environment.
Strong organizational and documentation skills with the ability to maintain quality records, support audits, and ensure compliance with regulatory, customer, and company standards.
Thorough understanding of workplace safety practices, PPE requirements, and regulatory compliance, with a demonstrated commitment to promoting a safe and quality-focused work environment.

Nice To Haves

Associate's or Bachelor's degree in Quality, Engineering, Manufacturing, Industrial Technology, or a related technical field preferred.
Experience supporting casting, forging, machining, finishing, or other metal manufacturing processes is highly desirable.
Internal Auditor certification, ASQ Certified Quality Engineer (CQE), Certified Quality Technician (CQT), or Lean Six Sigma Green Belt/Black Belt certification is preferred.

Responsibilities

Supervise and develop Quality Technicians, Inspectors, and other quality personnel.
Ensure compliance with IATF 16949, ISO standards, customer-specific requirements, and company procedures.
Monitor daily quality performance and respond to production quality concerns.
Lead containment activities for nonconforming material and coordinate corrective actions.
Review inspection results and verify product conformity before shipment.
Investigate customer complaints, internal quality issues, and supplier quality concerns using structured problem-solving methods.
Lead Root Cause Analysis and Corrective Action (8D, 5 Why, Fishbone, etc.).
Analyze quality metrics including PPM, scrap, rework, first-pass yield, customer complaints, and audit findings.
Support APQP, PPAP, FMEA, Control Plans, and Process Flow development.
Conduct Layered Process Audits (LPAs), product audits, and process audits.
Ensure calibration and control of inspection equipment.
Coordinate training and qualification of quality personnel.
Support new product launches and engineering changes.
Drive continuous improvement initiatives that reduce waste and improve product quality.
Participate in customer visits, audits, and quality reviews.
Assist with supplier quality issues and incoming inspection activities as needed.
Maintain accurate quality records and documentation.
Promote and enforce all company safety policies and procedures.
Supervise daily activities of Quality personnel.
Schedule work assignments and ensure adequate department coverage.
Coach, mentor, and develop employees.
Conduct performance evaluations.
Address attendance and performance concerns.
Foster teamwork and accountability within the department.