Quality Supervisor
About The Position
The Quality Control Supervisor ensures consistent product quality and process integrity across BDC’s manufacturing and shipping operations. This role supervises all testing, inspection, and documentation activities related to raw materials, in-process production, and finished goods. Reporting functionally to the R&D Technical Director, this role ensures that formulations, raw materials, and finished products meet BDC’s rigorous quality and compliance standards. Operationally, the Quality Control Supervisor works closely with the Production & Process Improvement Manager to integrate quality control into daily manufacturing operations and continuous improvement initiatives. The ideal candidate is analytical, hands-on, and detail-oriented — a quality professional who thrives in a collaborative, fast-paced environment.
Requirements
- Bachelor’s degree in Chemistry, Quality, or related technical field preferred; equivalent experience considered.
- Minimum 3–5 years of quality experience in manufacturing or chemical production.
- Working knowledge of ISO 9001, GMP, and 5S/Lean Manufacturing principles.
- Strong analytical, testing, and documentation skills.
- Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint); ERP experience preferred.
- Excellent problem-solving, organization, and communication skills.
- Demonstrated leadership and ability to influence across departments.
Responsibilities
- Oversee and perform testing on incoming raw materials, in-process batches, and finished goods to ensure compliance with specifications.
- Review and verify certificates of analysis, safety data sheets, and production batch records.
- Maintain and organize all QC test results, retain samples, and documentation in compliance with ISO 9001 standards.
- Conduct process audits, inspections, and sampling to identify nonconformances or process drift.
- Support investigations of customer complaints, deviations, or product failures; coordinate corrective and preventive actions (CAPA).
- Partner with Production to implement in-process quality checks and operator training to ensure quality is controlled at the source.
- Collaborate with the Production & Process Improvement Manager to enhance quality at every stage of manufacturing.
- Participate in 5S and ISO 9001 initiatives, ensuring documentation and inspection protocols align with system standards.
- Develop and improve SOPs, work instructions, and quality inspection forms.
- Lead root cause analysis and process verification activities to prevent reoccurrence of quality issues.
- Contribute to ERP data accuracy by verifying product quality data entries and documentation.
- Support quality-related projects for new product scale-up or process validation in collaboration with the R&D Technical Director.
- Train production operators, warehouse personnel, and new hires on quality control procedures and product standards.
- Foster a culture of quality ownership and continuous improvement across production teams.
- Serve as the daily point of contact for quality-related questions on the production floor.
Benefits
- Salary based on experience
- Retirement plan with company match
- Generous PTO and holidays
- Health, dental, vision, and life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
