Quality Supervisor

Daimler Truck North AmericaTooele, UT
Onsite

About The Position

Leads and manages plant-level quality systems, processes, and teams to ensure compliance with ISO 9001 and customer-specific requirements. Drives continuous improvement in product quality, manufacturing processes, supplier performance, and customer satisfaction through data-driven decision-making, root cause analysis, and cross-functional collaboration. Ensures alignment of quality strategy with operational objectives, including reduction of defects, warranty claims, and cost of poor quality (COPQ).

Requirements

  • Bachelor’s degree in Engineering, Quality, Manufacturing, or related field required
  • 5–7 years of progressive manufacturing quality experience
  • 2 years of Team Lead, Project Leadership or Supervisory experience
  • Strong knowledge of ISO 9001 and 14001
  • Experience in manufacturing quality within automotive or heavy-duty industries
  • Knowledge of or ability to apply Lean/Continuous improvement tools and principles
  • Proficiency in root cause analysis methodologies (8D, A3, 5 Whys, etc.)
  • Experience with PFMEA, Control Plans, PPAP, SPC, and MSA
  • Ability to analyze and interpret quality data
  • Excellent communication and customer-facing skills

Nice To Haves

  • Experience with heavy duty truck and powertrain development and/or manufacturing
  • Strong leadership experience in a shop floor environment
  • Six Sigma Green Belt or Black Belt certification
  • Experience with Power BI, SPC software, or similar tools
  • Knowledge of warranty systems and field failure analysis
  • Experience with OEM customer requirements and APQP processes

Responsibilities

  • Lead and maintain compliance with ISO 9001 and customer-specific requirements
  • Supervise and develop quality engineers, inspectors, and technicians
  • Decision maker for daily production activities guided by policies and procedures
  • Coordinates resources and set daily priorities to meet business objectives
  • Manage internal and external audits
  • Oversee manufacturing quality processes including SPC, inspection strategies, and quality gates
  • Drive root cause analysis using 8D, A3, and DMAIC methodologies
  • Reduce Cost of Poor Quality (COPQ) and improve First Pass Yield (FPY)
  • Interface with customers on quality concerns and corrective actions
  • Analyze warranty and field failure data to drive improvements
  • Collaborate with cross-functional teams to resolve quality issues
  • Drive continuous improvement and Lean/Six Sigma initiatives
  • Lead cross-functional teams to resolve complex quality issues
  • Allocate resources and set priorities aligned with production goals
  • Develop team capabilities through coaching and performance management, and provide ongoing performance feedback and guidance to direct reports
  • Promote a culture of quality and continuous improvement

Benefits

  • annual bonus program
  • 401k company contribution with company match up to 6 % as well as non-elective company contribution of 3 - 7% depending on age
  • starting at 4 weeks paid vacation
  • 15 calendar holidays
  • 8 weeks paid parental leave
  • employee assistance program
  • comprehensive healthcare plans and wellness programs
  • onsite fitness (at some locations)
  • tuition assistance and volunteer paid time off
  • short-term and long-term disability plans
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