Quality Specialist (Bilingual)

CSL Plasma • Las Vegas, NV

9d

About The Position

The Quality Specialist provides immediate support to the Assistant Manager of Quality by monitoring plasma center processes for compliance with CSL Operating Procedures and applicable local, state, and federal requirements. The role supports operational quality by ensuring training needs, SOPs, processes, and other regulatory or company directives are followed, and by reporting compliance status data to operational quality management. The position reports to the Assistant Manager Quality.

The Quality Specialist performs quality reviews of shipments and center records, coordinates center-level training, maintains training documentation and the Learning Management System, and conducts process assessments and audits. The role investigates deficiencies and non-conformities, helps determine and verify corrective actions, and collaborates with center management on continuous improvement. In the absence of the Assistant Manager of Quality, the specialist may conduct quality team meetings and host external audits. The position also promotes safety and environmental policies, maintains confidentiality, and supports other center projects as assigned.

The role requires a high school diploma or equivalent. An associate or bachelor’s degree in business administration or biological sciences is preferred. Candidates should have at least one year of leadership experience or equivalent experience in a regulated environment. The job includes frequent standing and walking, occasional lifting and carrying up to 25 pounds, and exposure to temperature changes, freezers, and various odors. Expected base pay is $23.04–$27.26 per hour at the listed location.

Requirements

• High school diploma or equivalent.
• At least one year of leadership experience or equivalent experience in a regulated environment.
• Strong customer service skills.
• Strong critical reasoning, decision-making, and problem-solving skills to analyze situations.
• Organizational skills and attention to detail to manage multiple tasks, short deadlines, interruptions, and shifting priorities.
• Understanding of Quality Systems and/or regulated training requirements.
• Ability to stand and walk approximately 80% of the time and sit approximately 20% of the time.
• Ability to reach, bend, kneel, and perform tasks requiring a high level of manual dexterity.
• Ability to see and speak with customers and observe equipment operation.
• Ability to occasionally lift and carry up to 25 pounds.
• Ability to work with the public when they are dissatisfied and tolerate exposure to hot and cold temperatures, sudden temperature changes, freezers, and various odors.

Nice To Haves

• Associate or bachelor’s degree in business administration or biological sciences.

Responsibilities

• Perform final QA review and release of shipments and associated documents to ensure they meet customer specifications.
• Review center records for thoroughness, accuracy, and timely completion; investigate regulatory deficiencies and determine, document, and verify corrective actions.
• Maintain personnel training documents and the Learning Management System, and schedule, coordinate, and monitor required training and use of current training materials.
• Conduct process assessments and internal procedure, documentation, and facility audits; identify and communicate non-conformities and support development of corrective action plans.
• Collaborate with center management on quality improvement and retraining; represent the center during audits and, when the Assistant Manager of Quality is absent, conduct quality team meetings or host external audits.
• Promote and ensure implementation of safety, health, and environmental policies and practices; comply with applicable procedures and regulations and maintain confidentiality.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED