Quality - Quality Specialist / CMM Operator

North American Stamping•Pulaski, TN

About The Position

The Quality Specialist reports to the Quality Manager or designate and performs primarily office-based, non-manual quality functions supporting Production through consultation and oversight. The role covers general quality operations, including creating and maintaining quality and engineering documentation, operating a CMM, verifying parts in accordance with applicable QMS procedures, and maintaining the gage procurement and calibration system. The specialist supports inspections, quality investigations, production problem solving, containment and corrective action, and customer quality concerns. The position may also perform weld and assembly validation, annual validations and PPAP, dimensional studies, audits, and new product development support. Duties may change based on operational needs, and the associate may provide support where management deems necessary.

Requirements

High school diploma.
Three years of manufacturing experience.
Three years of computer (PC) experience.
Two years of CMM operation experience.
Understanding of Control Plans, FMEAs, Flow Diagrams, and in-process inspection.
Knowledge of GD&T, SPC, Gage R&R, and gage use.
Ability to work a schedule that allows completion of the job on a daily basis.
Ability to operate a CMM after programs and setup are established.
Organizational skills to maintain CMM programs and gage calibration in compliance with Quality department and QMS procedures and requirements.
Understanding of weld and assembly validation, including cut-and-etch, push-out, torque, and tensile testing.
Understanding of problem solving and root-cause analysis.
Detail-oriented and able to work with minimal supervision.
Understanding of relevant software systems, including Shop Edge and QCBD.
Strong leadership with a hands-on approach.
Ability to solve problems using TQPS methodology.
Clear verbal and written communication skills and ability to act as a liaison between Production and Quality.
Ability to speak and write in English.
Computer (PC) and Microsoft Office skills.

Responsibilities

Create and maintain quality and engineering documentation related to the QMS.
Provide consultation and guidance to Production on part inspection procedures.
Assess production continuation and specification adherence based on specifications and output.
Represent the company internally or at customer sites to resolve quality disputes.
Maintain the gage calibration and maintenance program.
Coordinate MRB reviews and product containment activity.
Operate CMM equipment and verify parts as needed to support the quality system.
Perform weld and assembly validation, including cut-and-etch, push-out, torque, and tensile testing.
Perform annual validations and PPAP as required.
Perform routine inspections, dimensional studies, and investigations as necessary.
Provide support in the absence of the quality engineer.
Participate in the layered audit process.
Participate in and support internal and external problem-solving and corrective-action processes.
Serve as a corrective-action champion when assigned.
Observe problems firsthand, investigate them, and ensure facts and data are understood.
Provide first response to line problems, document them, lead or participate in root-cause countermeasures, and monitor results.
Solve problems using TQPS methodology.
Develop process learning through rapid, low-cost trials and experiments.
Participate in and support data collection for problem-solving teams, and lead data collection as needed.
Participate in new product development as necessary.
Support and assist the EPC team by providing leadership and basic quality direction.
Provide additional support where management deems necessary.