Quality - Quality Specialist / CMM Operator

North American Stamping Group•Pulaski, TN

About The Position

The Quality Specialist reports to the Quality Manager or designate and performs primarily office-based and non-manual quality functions to support Production through consultation and oversight. The role includes general quality operations, creating and maintaining quality and engineering documentation, operating a CMM, verifying parts in accordance with applicable QMS procedures, and maintaining the gage procurement and calibration system. The position supports production quality and problem-solving activities, including inspections, dimensional studies, weld and assembly validations, product containment, corrective actions, and annual validations or PPAP as required. The Quality Specialist may represent the company internally or at customer sites to address quality concerns, and provides support where management deems necessary. Work takes place in an open office environment and in varied manufacturing environments, including stamping, welding, assembly, grinding, wash, receiving, shipping, and sorting. Travel may be needed based on customer requirements or employee development. The position requires the ability to work flexible hours and to stand or walk for up to 12 hours.

Requirements

High school diploma.
Three years of manufacturing experience.
Three years of computer (PC) experience.
Two years of CMM operation experience.
Understanding of Control Plans, FMEAs, Flow Diagrams, and in-process inspection.
Knowledge of GD&T, SPC, Gage R&R, and gage use.
Ability to work a schedule that allows completion of the job on a daily basis.
Ability to operate a CMM after programs and setup are established.
Organizational skills to maintain CMM programs and gage calibration in compliance with Quality department and QMS procedures and requirements.
Understanding of weld and assembly validation, including cut and etch, push-out, torque, and tensile testing.
Understanding of problem-solving and root-cause analysis.
Detail-oriented and able to work with minimal supervision.
Understanding of relevant software systems such as Shop Edge and QCBD.
Strong leadership skills with a hands-on approach.
Ability to solve problems using TQPS methodology.
Ability to communicate clearly verbally and in writing and act as a liaison between Production and Quality.
Ability to speak and write in English.
Ability to use a PC and Microsoft Office.
Ability to stand and walk for up to 12 hours.
Ability to lift, carry, hold, and manipulate loads up to 50 pounds.
Dexterity to manipulate products onto gages or gages onto parts.
Acceptable vision and hearing, with or without appropriate prescribed aids.
Ability to work in environments with temperature fluctuations.

Responsibilities

Create and maintain quality and engineering documentation related to the QMS.
Provide consultation and guidance to Production regarding part inspection procedures.
Use knowledge of specifications and outputs to consider appropriate actions concerning production continuation and specification adherence.
Represent the company, internally or at customer sites as needed, to resolve disputes regarding quality concerns.
Maintain the gage calibration and maintenance program.
Coordinate MRB review and product containment activity.
Operate the CMM and verify parts as necessary to support the quality system.
Perform weld and assembly validation, including cut and etch, push-out, torque, and tensile testing.
Perform annual validations and PPAP as required.
Conduct routine inspections, dimensional studies, and investigations as necessary.
Provide support in the absence of the quality engineer.
Participate in the layered audit process.
Participate in and support internal and external problem-solving and corrective-action processes.
Serve as a corrective-action champion when assigned.
Observe problems firsthand, investigate, and ensure an effective understanding of the facts and data.
Provide first response to line problems, document them, lead or participate in root-cause countermeasures, and monitor action results.
Solve problems using TQPS methodology.
Deepen process learning through rapid, low-cost trials or experiments to solve problems.
Participate in and support data collection for problem-solving teams, and lead data collection when appropriate.
Participate in new product development as necessary.
Support and assist the EPC team by providing leadership and basic quality direction.
Provide additional support as deemed necessary by management.