Quality Specialist II

Twenty-Six Defense•Talladega, AL

About The Position

The Quality Specialist II supports the Quality Management System (QMS) and Quality Assurance operations to ensure compliance with customer, regulatory, and industry standards. This mid-level role applies established quality principles, technical expertise, and practical judgment to develop, maintain, and improve systems, procedures, and controls that promote consistent quality performance for manufactured and repaired products. The role maintains QMS documentation, manages investigations and records, supports audits, facilitates First Article Inspection (FAI) in accordance with AS9102, and provides production-floor support. It requires communication with internal teams, suppliers, and customers on quality-related topics, along with adherence to Quality System policies and Good Documentation Practices.

Requirements

  • Associate’s degree in Quality Assurance, Sciences, Business, or a related technical discipline; equivalent vocational training or relevant experience may be considered depending on industry needs.
  • 2–5 years of experience in quality assurance, inspection, auditing, or supporting ISO9001, AS9100, IATF16949, or similar quality systems.
  • Strong attention to detail and ability to understand complex instructions and break tasks into actionable steps.
  • Ability to work independently and collaboratively, with effective problem-solving and communication skills.
  • Proficiency with Microsoft Office (Word, Excel, PowerPoint) and PDF tools.
  • Strong work ethic and ability to think creatively to resolve issues and drive process improvements.

Nice To Haves

  • Bachelor’s degree.
  • Manufacturing or regulated-industry experience.

Responsibilities

  • Support implementation, maintenance, and continuous improvement of the Quality Management System across the organization.
  • Assist in planning, conducting, and documenting internal audits for compliance with standards and programs including AS9100, AS9110, ISO9001, FAA-145, FAA-21, EASA-145, ESD, FOD, and 5S.
  • Maintain QMS documentation, including procedures and work instructions, in collaboration with functional leads and document owners.
  • Manage QMS records such as RMAs, CAPAs, customer complaints, and nonconformance reports (NCRs), ensuring timely and effective closure.
  • Serve as a point of contact for internal, customer, and third-party audits; provide documentation and follow-up actions.
  • Support New Product Introduction (NPI) and production transition activities, including development of AS9102 First Article Inspection packages, Process FMEA, and control plans.
  • Provide hands-on production-floor support for technical issues, inspection methods, and rework activities to support compliant manufacturing and repair operations.
  • Analyze process performance, yields, defect rates, and statistical data to identify trends, investigate failures, and implement corrective and preventive actions.
  • Review and disposition nonconforming material; assist with root cause analysis and support Quality Engineers in implementing process controls and corrective actions.
  • Support incoming, in-process, and final inspection activities as required.
  • Perform additional duties as assigned by functional management.

Benefits

  • Most locations offer a 9/80 schedule, providing every other Friday off.
  • Competitive compensation and a 401(k) program.
  • Medical, dental, vision, and disability coverage with qualified wellness discounts.
  • Basic Life Insurance and additional Life and AD&D insurance are available.
  • Flexible Vacation and PTO.
  • Paid Parental Leave.
  • Employee Referral Program.
  • Voluntary benefits available, including Long-Term Care, Legal, Identity Theft, and Pet Insurance.
  • Voluntary Tricare Supplement available for military retirees.
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