QA Specialist I - ACM

PCI Pharma ServicesMadison, WI
Onsite

About The Position

The Quality Specialist I - ACM provides real-time monitoring of aseptic behaviors during sterile manufacturing, including gowning, interventions, environmental monitoring, and material handling in ISO 5/ISO 6 environments. This role supports PCI’s mission of maintaining a high standard of aseptic integrity, product quality, and patient safety.

Requirements

  • High school Diploma, GED, or equivalent credential required
  • 1-3 years of experience in Quality Assurance, aseptic processing, or cleanroom functions within a cGMP‑regulated environment; equivalent combination of education and experience will be considered
  • Ability to learn aseptic techniques, contamination control, and cGMP regulations (21 CFR Parts 210/211, EU Annex 1).
  • Demonstrated ability to observe critically and document behaviors accurately and objectively.
  • Excellent verbal and written communication skills; must be comfortable providing real-time coaching.
  • Ability to gown for entry into ISO 5, 6 and 7 cleanroom environments and remain in those areas for extended periods.

Nice To Haves

  • AS degree or BS degree in Life Sciences or related field preferred.
  • Proficient in Microsoft Office and electronic quality systems (preferred).
  • Prior experience in a QA or manufacturing oversight role at PCI or a similar aseptic operation is strongly preferred.

Responsibilities

  • Review operator’s aseptic behavior within the ISO 5 core and adjacent classified areas and escalate any concerns to the operator or their supervisor.
  • Observe and document real-time activities during manufacturing operations, including setup, filling, environmental monitoring, sanitization and routine/corrective interventions.
  • Ensure compliance with PCI aseptic technique expectations, gowning standards, and cleanroom behavior as outlined in SOPs and training.
  • Identify and escalate deviations from aseptic practices, personnel behaviors, or environmental controls that pose potential contamination risks.
  • Capture detailed and objective records of events, interventions, and nonconformances using PCI-approved documentation tools or checklists.
  • Support media fill (aseptic process simulation) operations by providing visual monitoring and feedback throughout the process.
  • Collaborate with Quality Assurance, Operations, Microbiology, and Training to identify opportunities for coaching, retraining, and continuous improvement.
  • Participate in contamination control and environmental monitoring trending to drive site-level improvements and reduce contamination risk.
  • Assist with investigations and root cause analysis for contamination events, EM excursions, and aseptic technique deviations.
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