Quality & Shipping Coordinator

Steel Technologies•Willoughby, OH

3d•$50,000 - $65,000•Hybrid

About The Position

This role is responsible for administering and processing quality-related tasks, including customer rejects and root cause analysis. It also involves managing facility quality documentation and ensuring the implementation of quality systems. On the shipping side, the coordinator determines daily shipments using the company ERP system, prepares shipping paperwork, assigns loads to carriers, and ensures accuracy in closing loads. The position requires maintaining safety standards in the shipping area, setting productivity standards, and communicating with customers and carriers regarding freight issues. Collaboration with receiving coordinators and the corporate logistics team is also a key part of the role.

Requirements

Knowledge of quality systems, production methods, and performance objectives
Knowledge of ISO standards
Knowledge of and ability to comply with safety rules, JSA, and OSHA requirements
Ability to use all production related aspects of the Invex system and Microsoft Office
Reading, writing, and communication skills
Leadership, critical thinking, and problem-solving skills
Ability to accurately use tape measures, Rockwell tester, micrometers and calipers
Ability to read and understand material tags and production instructions
Ability to communicate effectively
Ability to see details at close range
Ability to correctly retrieve and input data using a computer
Ability to travel on occasion (e.g. training and audits)

Nice To Haves

Associate’s degree in a related field
Two to four years of related experience in an industrial environment
Forklift and/or crane certification

Responsibilities

Administer, process, and evaluate mill and customer rejects, including root cause analysis and corrective actions.
Generate and issue mill debits, credits, and reject notifications; reassess nonconforming or denied material as necessary.
Maintain facility quality documentation and manage quality planning activities, including APQP and PPAP submissions when required.
Ensure effective implementation and maintenance of FMEAs, control plans, statistical tools, IMTE requirements, calibration programs, and MSA activities.
Communicate quality issues and resolutions with operators, leadership, technical services, sales, purchasing, and customers.
Train and support employees on customer quality requirements and reject handling.
Represent the facility during internal and external quality audits and assist with customer quality.
Collaborate with Director of Quality Management Systems as needed on quality audits, findings and quality related issues.
Determine daily which orders are to be shipped by utilizing company ERP system and through communication with sales, production, customers, & transportation providers.
Prepare and maintain shipping paperwork; releases, pick lists, tags, BOLs, packing lists, & export documents (if applicable) as required.
Assign and tender loads to outside carriers and company trucks (if applicable), following corporate routing guides, while managing loads in the corporate ERP/TMS system.
Review paperwork for accuracy, ship and close loads in the corporate ERP system, ensuring all data is complete and accurate.
Ensure all shipping SOPs are followed, including final inspections.
Perform daily receiving audit and provide feedback to receiving coordinator(s). Crosstrain and collaborate with receiving coordinators as needed to fulfill company needs.
Maintain safety and good housekeeping standards in the shipping area.
Set productivity standards for loading and customer.
Communicate timely with customers, sales, and carriers regarding freight issues and delivery.
Monitor efficiency of combination loads, coils, blanks, drop loads, and scrap shipments to control transportation costs.
Print BOLs for scrap pick-ups and collaborate with corporate Scrap & Resale Specialist to ensure scrap is picked up timely.
Work as directed by plant management & Corporate Logistics team.
All other duties as assigned.

Benefits

Medical, Dental, and Vision
Competitive Wellness Program, providing up to 100% discount on medical premiums
Short-Term and Long-Term Disability
Supplemental Insurance through Allstate for additional coverage on accidents + cancer
Employer-Paid Life Insurance
401(k) after 60 days of employment + competitive match after one year
Health Savings Account and Flexible Spending Account
Great discount programs in automotive, technology, and more
Education Assistance is available for job-related courses to further your education, with up to 100% paid tuition for maintenance-related coursework and certifications
Career Advancement Opportunities
Teammate Assistance Program (TAP) which offers professional assistance for Counseling, Financial, Legal, and Family services