Quality Shift Manager (2nd Shift)
About The Position
The Quality Shift Manager oversees quality, food safety, and regulatory compliance for products manufactured during the assigned shift. The role provides real-time direction, accountability, and decision-making in support of Quality Assurance and Operations. The manager maintains the effectiveness of the Quality Management System, leads QA staff performance and development, reviews production and quality records, manages investigations and corrective actions, and promotes accountability and continuous food safety improvement. The schedule is 1:00 PM–9:30 PM, Sunday through Thursday, with flexibility for Friday overtime. The position works primarily in an office, with occasional work in a manufacturing environment where temperatures may be around 35°F, and must be available for occasional evenings and weekends as needed.
Requirements
- Bachelor of Science in Food Science or Microbiology, or equivalent operations management experience.
- At least 2 years in a managerial position in a manufacturing company.
- Strong knowledge of food safety regulations.
- Excellent communication skills.
- Strong computer proficiency.
- Critical-thinking and problem-solving abilities.
- Flexibility and ability to adapt to change.
- Ability to work independently with moderate supervision.
- Comfort working in a fast-paced production setting.
- Excellent verbal, written, and presentation communication skills.
- Ability to sit and/or stand for extended periods.
- Ability to lift and carry up to 50 pounds.
- Ability to push or pull up to 100 pounds.
Nice To Haves
- HACCP certification.
- SQF practitioner certificate.
Responsibilities
- Ensure the plant complies with GMP, SQF, and HACCP plans, and report deficiencies or practices that could compromise food safety, quality, or food defense.
- Improve the effectiveness of the Quality Management System to better serve the business.
- Conduct quarterly performance reviews for QA staff and hold one-on-one meetings as needed to address performance, provide feedback, and support retraining.
- Review CCP records, especially HPP processing forms, to confirm products meet critical parameters before packaging and release.
- Create, review, and maintain complete and accurate batch production records for dietary supplement products.
- Oversee verification of CPPs, allergen controls, labeling accuracy, and quality parameters to ensure products meet in-process specifications.
- Review monthly Quality audits for accuracy and deviations and ensure corrective actions are taken.
- Manage out-of-specification results in real time, including investigations, root cause analysis, and dispositions for new and existing holds.
- Review and file corrective actions for plant deviations.
- Develop and present monthly staff meetings covering department, company, and process updates, policy refreshers, data-driven metrics, and food safety topics; include a quiz segment to support engagement and knowledge retention.
- Conduct cross-functional facility audits, identify deficiencies, and submit work orders to address issues.
- Work with manufacturing and other team members to ensure plant activities and equipment installations meet quality and sanitation requirements.
- Cover for Floor Supervisors when needed and work at any QA station or role when necessary.
- Promote accountability, engagement, and ongoing food safety awareness and improvement.
- Follow verbal and written instructions related to safety, equipment operation, and daily work assignments.
- Maintain regular and reliable attendance.
- Perform other tasks as requested by the QA Manager.
Benefits
- Medical, dental, vision, and life insurance.
- Paid parental leave: 12 weeks at 100% pay.
- 401(k) match.
- Paid vacation, sick days, and holidays.
- Juice benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
