Quality Shift Manager (2nd Shift)

Suja Life•Oceanside, CA

About The Position

The Quality Shift Manager oversees quality and food safety for products manufactured during the assigned shift, ensuring compliance with regulatory requirements and company standards while providing real-time direction and decision-making to support Quality Assurance and Operations. The schedule is 1:00 PM–9:30 PM, Sunday through Thursday, with flexibility for overtime on Fridays. The manager supports the effectiveness of the Quality Management System, supervises and develops QA staff, reviews production and critical control records, and responds to quality issues, deviations, and product holds. The role works with manufacturing and cross-functional teams to maintain food safety, sanitation, equipment, and operational standards. It also requires the ability to cover floor supervisors and perform QA stations and roles as needed.

Requirements

Bachelor of Science in Food Science or Microbiology, or equivalent operations management experience.
At least 2 years in a managerial position in a manufacturing company.
Strong knowledge of food safety regulations.
Excellent communication skills, including verbal, written, and presentation skills.
Strong computer proficiency.
Critical-thinking and problem-solving abilities.
Flexibility and ability to adapt to change.
Ability to work independently with moderate supervision.
Comfort working in a fast-paced production setting.
Ability to work the stated Sunday–Thursday schedule and be flexible for Friday overtime.
Availability for occasional evenings and weekends as needed.
Ability to sit and/or stand for extended periods and perform prolonged computer use.
Ability to lift and carry up to 50 lbs and push or pull up to 100 lbs.

Nice To Haves

HACCP certification.
SQF practitioner certificate.

Responsibilities

Ensure the plant complies with GMP, SQF, and HACCP plans, and report practices or deficiencies that could compromise food safety, quality, or food defense.
Improve the effectiveness of the Quality Management System to better serve the business.
Conduct quarterly performance reviews for QA staff and hold one-on-one meetings as needed to address performance concerns, provide feedback, and support retraining.
Conduct preliminary reviews of CCP records, particularly HPP processing forms, to verify critical parameters before packaging and product release.
Create, review, and maintain complete and accurate batch production records for dietary supplement products.
Oversee verification of CPPs, allergen controls, labeling accuracy, and quality parameters against in-process specifications.
Review monthly Quality audits for accuracy and deviations, and ensure corrective actions are taken.
Manage out-of-specification results in real time; initiate investigations and root cause analysis; and determine dispositions for new and existing holds.
Review and file corrective actions for plant deviations.
Develop and present monthly staff meetings covering department, company, and process updates, policy refreshers, data-driven metrics, and food safety topics, including a quiz segment to support engagement and knowledge retention.
Conduct cross-functional operational facility audits, identify deficiencies, and submit work orders as needed.
Work with manufacturing and other team members to ensure plant activities and equipment installations meet quality and sanitation requirements.
Cover for Floor Supervisors when needed and work at any QA station or role as necessary.
Promote accountability, engagement, and continuous food safety awareness and improvement.
Complete other tasks requested by the QA Manager.
Understand and follow verbal and written instructions relating to safety, equipment operation, and daily work assignments, and maintain regular, reliable attendance.