First Shift Quality Service Representative

Quad•Spartanburg, SC

13h•Onsite

About The Position

Quad is seeking a First Shift Quality Service Representative for their Spartanburg, SC location. The hours for this position are 6 am - 2 pm, Monday through Friday. The wage range for the role is $18 - $21.00 per hour, depending on experience. This role is crucial for ensuring product quality and compliance with customer specifications throughout the production process.

Requirements

Candidates must be at least 18 years old.
Ability to analyze problems for root causes and determine solutions.
Attention to detail and accuracy.
Ability to lift 50 pounds continuously.
Ability to stand and move around the manufacturing floor for long hours.
Ability to receive and follow instructions.
Ability to use vision to identify defects with or without reasonable accommodation.
Good verbal and written comprehension.
The ability to thrive in a team environment and work independently with minimal supervision.
The ability to perform basic math calculations.
Basic computer skills.
High School diploma or equivalent.

Nice To Haves

Previous Quality Service experience preferred, but not a requirement. We will train the right candidate!
1 or more years of experience in a manufacturing environment.

Responsibilities

Perform Quality Inspections: Review job tickets for customer specifications for products, perform product inspections throughout each stage of the production process to ensure compliance with customer specifications, audit samples of products for defects, and complete quality assurance documentation for each job. Cross-check order documentation with the end product and packaging labels to ensure the quantity and accuracy of physical orders.
Perform Process Compliance Audits: Audit documentation associated with each job for compliance with established processes. Perform compliance audits of other departments to ensure ISO and SQF standards are maintained. Identify non-conformities, determine root causes, and pose solutions.
Maintain Color Standards: Maintain color standards for each customer for reference in quality inspections. Ensure needed color standards are pulled and staged at presses at least 4 hours before the job's commencement.
Complete Quality Documentation: Complete documentation according to established SOPs and ensure all paperwork is completed correctly before closing jobs. Create Certificates of Compliance for customers as needed.