Quality Service Representative

Quad • Salt Lake City, UT

13h • Onsite

About The Position

The Quality Service Representative provides hands‑on quality support within manufacturing operations to ensure printed and bound products meet customer and company quality standards. This role partners closely with production teams on the plant floor to evaluate product, document quality practices, and communicate quality results to manufacturing and business stakeholders.

Requirements

• Strong attention to detail and self‑motivation.
• Ability to use basic math skills, including reading rulers and understanding measurements in decimals and fractions.
• Basic computer proficiency, including Microsoft Outlook and other standard applications.
• Ability to evaluate product quality and communicate findings clearly.
• Ability to work effectively with manufacturing teams on the production floor.
• Ability to work rotating shifts, including nights, weekends, and holidays.
• Ability to lift up to 30 pounds, with or without reasonable accommodation.

Nice To Haves

• Manufacturing experience highly preferred.
• Printing, binding, or quality control experience preferred but not required.
• Willingness and ability to learn on the job.

Responsibilities

• Support, monitor, and document quality practices within printing and binding operations.
• Partner with manufacturing teams on the production floor to provide hands‑on evaluation of product quality.
• Inspect printed and bound materials to ensure compliance with customer specifications and quality standards.
• Measure product quality attributes and communicate results to manufacturing and business partners.
• Identify quality issues and escalate concerns to appropriate personnel for resolution.
• Assist with maintaining quality documentation and records related to production processes.
• Use measuring tools and basic math skills to verify product dimensions and tolerances.
• Support continuous improvement efforts related to quality performance.
• Maintain a detail‑oriented, quality‑focused approach while working in a fast‑paced manufacturing environment.
• Comply with all safety, quality, and operational procedures.
• Perform additional quality or manufacturing support duties as assigned

Benefits

• Medical insurance
• Prescription insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings
• Paid time off
• Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees