Quality/Safety Manager I-Surgical Subspecialty and Spine
About The Position
The Quality/Safety Manager for Surgical Specialty and Spine (S3) ICCE reports to the Quality and Safety Program Director for Surgical and Support Services and works collaboratively with the S3 ICCE Leadership at MUSC. Under limited supervision, the Quality/Safety Manager provides full support to the QAPI/safety program for their respective ICCE. This includes collecting relevant quality data, analyzing and assessing data, working with relevant stakeholders on disseminating data and information, benchmarking performance, and leading multidisciplinary teams to improve performance based on goals. This position collects and presents performance to relevant oversight and governance groups. This position leads and oversees all QAPI and regulatory/accreditation activities for Specialty Surgery and Spine ICCE. The Quality/Safety manager also monitors and collates patient safety events in collaboration with the operational leaders and works with the Risk management department to facilitate event reviews and appropriate after review actions. The manager will work with ICCE leadership to collect, monitor, track, and improve patient-reported outcome measures (PROMs).
Requirements
- Bachelor’s degree in a health-related field and a minimum of five (5) years of experience with strong knowledge in quality and performance improvement or a master’s degree in a health-related field and 3 years of healthcare experience with strong knowledge in quality and performance improvement.
- Computer/Internet skills and familiarity with MS Office products (Word, Excel, PowerPoint, Access, etc.) essential.
- Experience with Just Culture required
Nice To Haves
- Certification as Certified Professional in Healthcare Quality or Patient Safety preferred.
- Experience with LEAN/Six Sigma and certification in Six Sigma preferred.
- Certification in Just Culture preferred.
- Experience with Epic EMR preferred.
- Surgical and/or Ambulatory medical experience preferred.
Responsibilities
- Collecting relevant quality data
- Analyzing and assessing data
- Working with relevant stakeholders on disseminating data and information
- Benchmarking performance
- Leading multidisciplinary teams to improve performance based on goals
- Collecting and presenting performance to relevant oversight and governance groups
- Leading and overseeing all QAPI and regulatory/accreditation activities for Specialty Surgery and Spine ICCE
- Monitoring and collating patient safety events in collaboration with the operational leaders
- Facilitating event reviews and appropriate after review actions with the Risk management department
- Collecting, monitoring, tracking, and improving patient-reported outcome measures (PROMs) with ICCE leadership
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
