Quality/Safety Intern

IU HealthCarmel, IN
Hybrid

About The Position

Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our team in the role of Intern. This position will work a flexible schedule during our normal business hours, Monday – Friday 8:00am – 5:00pm, hours per day will vary. Candidates should be comfortable working in an hybrid environment with onsite work happening across the Indianapolis Metro Region including Fishers, Avon and Carmel. At IU Health, we believe every patient deserves a safe and supportive environment for care. The Patient Safety & Quality team is dedicated to making safety and excellence a top priority, with a shared commitment to achieving zero harm across all care settings. These principles are fundamental to improving patient outcomes and supporting overall well-being. As an intern within this department, you will gain exposure to key safety metrics and initiatives that drive quality improvement across the organization. A core focus includes monitoring and reducing common healthcare-associated risks such as: CLABSI (Central Line-Associated Bloodstream Infections) CAUTI (Catheter-Associated Urinary Tract Infections) SSI (Surgical Site Infections) Hand hygiene compliance In addition to learning how these safety indicators are tracked and improved, interns will explore how patients and families play a critical role in identifying potential safety concerns. The internship emphasizes collaboration, data-driven decision-making, and proactive strategies that empower both care teams and patients to maintain a culture of safety. Through this experience, interns will develop a deeper understanding of healthcare quality standards, patient safety practices, and the ongoing efforts required to ensure safe, high-quality care for every patient.

Requirements

  • Requires current enrollment in an Associate's, Bachelor's, and/or Master's Degree Program.
  • Requires proficiency in Microsoft Office programs.
  • Strong analytical and quantitative skills, including comfort with Excel-based modeling.
  • Ability to communicate complex information clearly and professionally.
  • Interest in healthcare delivery, real estate strategy, and large-scale capital planning.
  • Self-starter with strong organizational skills and the ability to manage multiple tasks.

Nice To Haves

  • Candidates with majors in the Health Sciences, Business, Sustainability and Administration are preferred.
  • Candidates pursuing degrees in a healthcare related field are preferred.

Responsibilities

  • Gain exposure to key safety metrics and initiatives that drive quality improvement across the organization.
  • Monitor and reduce common healthcare-associated risks such as CLABSI, CAUTI, SSI, and hand hygiene compliance.
  • Explore how patients and families play a critical role in identifying potential safety concerns.
  • Develop a deeper understanding of healthcare quality standards, patient safety practices, and the ongoing efforts required to ensure safe, high-quality care for every patient.

Benefits

  • Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
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