Quality & Safety Consultant
About The Position
Imagine Pediatrics is a tech-enabled, pediatrician-led medical group dedicated to reimagining care for children with special healthcare needs. They provide 24/7 virtual-first and in-home medical, behavioral, and social care, collaborating with families, providers, and health plans to overcome barriers to quality care. Their approach enhances existing care teams by offering an additional layer of support with compassion and creativity, focusing on children with medical complexity. As a Patient Safety Consultant, you will be instrumental in cultivating a highly reliable, learning-oriented safety culture for medically complex children. Your responsibilities will include leading and supporting patient safety investigations, working with clinical teams to address system vulnerabilities, and implementing proactive risk-reduction strategies. You will utilize science-based safety methods, human-centered resilience engineering principles, and strong analytical skills to minimize preventable harm throughout the organization. This role is crucial for delivering safer care, promoting shared accountability, and supporting a just and restorative culture.
Requirements
- Bachelor’s degree in a clinical or health sciences field (e.g., nursing, pharmacy, respiratory therapy, etc.).
- 3+ years of clinical healthcare experience.
- 1+ year experience in healthcare quality, patient safety, and/or performance improvement.
- Experience with data use, trending, and reporting.
- Experience supporting or leading change initiatives.
- Experience facilitating or participating in patient safety investigations (ACAs/SWARMs, RCAs, case reviews, etc.).
Nice To Haves
- Master’s degree in clinical or health sciences related field (including but not limited to nursing, pharmacy, etc).
- Quality and Safety experience related to HEDIS, NCQA, CMS, patient experience, Patient Safety, etc.
- CPHQ Certification (Certified Professional in Healthcare Quality), and/or Certified Professional in Patient Safety (CPPS)
- Experience working with a pediatric population or value-based care.
Responsibilities
- Evaluate patient safety reports using standardized systems of classification.
- Facilitate investigation and action-planning for events of harm, precursor events, and near misses.
- Conduct Apparent Cause Analyses (SWARM), contribute to and support Root Cause Analyses, and participate in Plan-Do-Study-Act (PDSA) cycles.
- Perform structured event interviews and medical record reviews, ensuring psychological safety for participants during investigations.
- Provide timely, clear summaries and recommendations based on findings.
- Lead or support Failure Mode and Effects Analyses (FMEA) to identify and mitigate risks before harm occurs.
- Conduct gap assessments and design strong, sustainable system-level actions to address identified vulnerabilities.
- Apply reliable design principles, human factors, checklists, forcing functions, and other safety science practices to improve care processes.
- Partner with clinical stakeholders to implement and monitor process changes.
- Support completion, rollout, and analysis of the Culture of Safety Survey.
- Facilitate data-driven action planning with leaders based on survey insights.
- Promote harm reporting through a non-punitive approach and provide feedback acknowledging value in reporting.
- Help foster a just, restorative culture by supporting fair accountability and system-focused solutions.
- Analyze event data to identify patterns, trends, and emerging risks.
- Generate insights and recommendations for leaders in assigned Centers of Excellence or regions.
- Assist with or perform basic data analysis to monitor safety performance and system outcomes.
- Communicate findings clearly and concisely to internal stakeholders.
- Provide education to clinicians, leaders, and staff on high reliability principles, human-centered resilience engineering, effective communication, sustaining situational awareness, and core patient safety concepts.
- Deliver routine safety training and support organizational Quality & Safety initiatives.
- Serve as a consultant for safety-related questions, workflows, and improvement projects.
- Collaborate across clinical, operational, and leadership teams to strengthen safe, effective care delivery and workflows.
- Help design, implement, and evaluate improvement projects aimed at reducing preventable harm.
- Participate in the Quality & Safety Committee and other workgroups as appropriate.
Benefits
- Annual bonus incentive
- Competitive company benefits package
- Eligibility to participate in an employee equity purchase program (as applicable)
- Competitive medical, dental, and vision insurance
- Healthcare and Dependent Care FSA
- Company-funded HSA
- 401(k) with 4% match, vested 100% from day one
- Employer-paid short and long-term disability
- Life insurance at 1x annual salary
- 20 days PTO
- 10 Company Holidays
- 2 Floating Holidays
- Paid new parent leave
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
