Quality & Risk Manager (QRM)

Northern Cochise Community Hospital•Willcox, AZ

10d•Onsite

About The Position

Northern Cochise Community Hospital is seeking a Quality & Risk Manager (QRM) to lead and oversee the organization’s quality and risk management program. This role is responsible for ensuring regulatory compliance, promoting patient safety, and advancing performance improvement initiatives across a rural Critical Access Hospital setting. This Position is an onsite Full-Time position. The QRM plays a key role in driving quality outcomes, managing risk, supporting survey readiness, and fostering a culture of patient-centered, evidence-based care.

Requirements

Strong leadership, communication, and organizational skills
Knowledge of healthcare regulations, accreditation, and compliance standards
Ability to lead performance improvement initiatives and manage change
Critical thinking, problem-solving, and decision-making abilities
Ability to maintain confidentiality and professionalism at all times

Nice To Haves

Master’s Degree (MSN or Healthcare Administration)
Certified Professional in Healthcare Quality (CPHQ) within 1 year of hire
Quality/ risk management experience in a healthcare setting

Responsibilities

Direct and maintain the hospital’s Quality Assurance Performance Improvement (QAPI) program
Lead quality initiatives and ensure compliance with Centers for Medicare & Medicaid Services (CMS) and regulatory requirements
Conduct chart reviews and track performance improvement efforts
Provide education and support to staff on best practices and quality standards
Analyze and report risk events, claims, and potential liabilities
Oversee incident reporting and corrective action processes
Collaborate with leadership on risk mitigation strategies
Provide staff training on risk prevention and regulatory standards
Ensure compliance with state and federal healthcare regulations
Coordinate readiness for licensure surveys and audits
Collaborate with leadership on plans of correction and regulatory updates