Quality, Risk, and Compliance Program Director
About The Position
Planned Parenthood Southwest Ohio Region (PPSWO) is seeking a Quality, Risk & Compliance Program Director to lead enterprise-wide efforts that strengthen quality outcomes, support regulatory readiness, promote patient safety, and ensure organizational accountability. This role is responsible for overseeing PPSWO's integrated quality, risk management, compliance, privacy, security, and regulatory readiness programs. The Director partners closely with executive leadership, clinical teams, and operational departments to strengthen organizational performance, mitigate risk, support accreditation readiness, and ensure compliance with applicable healthcare regulations and standards. As the organization's Healthcare Compliance Officer, HIPAA Privacy Officer, and HIPAA Security Officer, this role plays a critical part in advancing a culture of integrity, accountability, patient safety, and continuous improvement.
Requirements
- A bachelor's degree in Healthcare Administration, Public Health, Nursing, Health Information Management, or a related field.
- Five or more years of progressive experience in healthcare compliance, privacy, investigations, auditing, regulatory affairs, risk management, or a related area.
- Strong knowledge of HIPAA Privacy, Security, and Breach Notification Rules.
- Understanding of healthcare regulations and standards, including CLIA, OSHA, EPA, and other applicable requirements.
- Experience with quality improvement, risk assessment, regulatory review processes, evaluation, and change management initiatives.
- Ability to effectively lead multidisciplinary teams and influence organizational outcomes.
- Skilled at facilitating meetings, coaching staff, and driving accountability.
- Strong analytical, problem-solving, communication, and organizational skills.
- Reliable transportation and ability to travel to all PPSWO locations and assigned worksites as needed.
- Commitment to supporting and advancing PPSWO's mission and organizational objectives.
Nice To Haves
- Healthcare compliance certification or willingness to obtain certification within 12 months.
- Experience in reproductive healthcare, ambulatory care, community health, or public health settings.
- Public health experience.
- Experience presenting to executive leadership and boards of directors.
- Knowledge of Ohio healthcare regulations.
- Juris Doctor (J.D.) degree.
Responsibilities
- Provide strategic leadership and oversight of PPSWO's integrated Quality, Risk & Compliance program.
- Conduct organizational risk assessments and develop mitigation strategies.
- Establish program goals, priorities, metrics, and reporting processes.
- Monitor trends, audit results, and organizational performance to identify opportunities for improvement.
- Present recommendations and key findings to executive leadership and the Board of Directors.
- Lead organization-wide quality assurance and performance improvement initiatives.
- Analyze quality indicators, patient experience data, operational outcomes, and compliance trends.
- Coordinate audits, assessments, corrective action plans, and performance improvement projects.
- Partner with leaders across the organization to implement sustainable process improvements.
- Serve as the organization's Healthcare Compliance Officer, HIPAA Privacy Officer, and HIPAA Security Officer.
- Lead compliance investigations and oversee confidential reporting processes.
- Ensure compliance with federal, state, payer, grant, and accreditation requirements.
- Coordinate responses to privacy, security, and data breach incidents.
- Develop training and awareness initiatives related to compliance, privacy, and information security.
- Lead preparation for audits, inspections, surveys, and accreditation reviews.
- Ensure ongoing compliance with PPFA, OSHA, CLIA, ODH, DEA, EPA, and other applicable regulations.
- Monitor corrective action plans and regulatory requirements.
- Maintain documentation and evidence supporting organizational compliance and readiness.
- Oversee incident reporting and enterprise risk management activities.
- Lead investigations, root cause analyses, and corrective action planning.
- Support workplace safety and emergency preparedness initiatives.
- Chair the Quality, Risk & Compliance Steering Committee.
- Collaborate with leaders across departments to strengthen accountability and compliance culture.
Benefits
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement benefits
- Life and disability coverage
- Wellness and employee assistance programs
- Professional development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
