Quality Resident Engineer / Automotive Liaison
About The Position
TRIGO Global Quality Solutions is seeking a Quality Resident Liaison/Representative in Montgomery, Alabama. This role is key to the success of TRIGO’s Quality Resident Engineering business and is expected to meet high standards, emphasizing preventive and corrective actions to avoid official customer claims. The position serves as the primary liaison between the OEM and the contracted customer, providing technical and quality support and addressing production issues promptly. The Quality Resident Engineer analyzes problems at the OEM facility, proposes solutions, communicates corrective actions to production plants, and monitors how the customer handles products. The role also includes attending customer meetings, providing ongoing feedback on quality concerns and claim resolutions, staying current through training and visits, and reporting to the contracted partner and TRIGO Country Resident Manager. The position supports prototype builds, pre-serial production, engineering changes, and launch activities, and coordinates on-site sorting or rework when approved in writing by the contracted client. The role is based in Montgomery, Alabama, with openings on first and second shift. On-call availability is required as needed.
Requirements
- Strong mechanical aptitude and process control expertise.
- Experience with standardized work, product, and process audits.
- Excellent verbal and written communication skills.
- Strong leadership and ability to direct teams effectively.
- Ability to handle pressure and ambiguity.
- Self-motivated, proactive, and eager to take on challenges.
- Strong integrity and professionalism when representing the company.
- Problem-solving and customer relationship management skills.
- Ability to build long-term, mutually beneficial client relationships.
- Available for on-call work as needed.
Nice To Haves
- Knowledge of shipping, receiving, and sequencing.
- Tier 1 automotive experience.
Responsibilities
- Act as the primary liaison between the OEM and the contracted customer, maintaining seamless communication and professional relationships.
- Provide technical and quality support and address production issues promptly to prevent claims.
- Analyze problems at the OEM facility, propose solutions, and communicate corrective actions to production plants.
- Monitor and audit how the customer handles products, suggesting improvements as needed.
- Attend customer meetings and provide continuous feedback on quality concerns and claim resolutions.
- Stay updated on technical and industry developments through training and visits.
- Report regularly to the contracted partner and TRIGO Country Resident Manager.
- Support prototype builds, pre-serial production, engineering changes, and launch activities.
- Oversee and coordinate on-site sorting or rework activities, obtaining written approval from the contracted client.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
