Quality Program Analyst- Cardiac (Full-Time, Days)

Enloe Health • Chico, CA

11d • $29 - $39

About The Position

The Quality Programs Analyst collaborates with departments across Quality & Safety, including Policy & Procedures, Regulatory Compliance, Privacy, Infection Prevention, and Data Management. The role identifies opportunities to incorporate person-centered care through observation, data analysis, and other approaches; participates in or facilitates concurrent projects and teams; may maintain and report dashboards for service lines and patient experience, safety, and nursing clinical areas; and coordinates meetings, work groups, and initiatives. The Analyst uses technical knowledge and industry information to review regulatory guidelines, reporting systems, applications, operational policies, and procedures that support Enloe Health and the Quality & Safety Department. The role provides support to designated Quality & Safety teams and helps gather information about programs and quality-improvement initiatives related to CDPH, CMS, and Joint Commission requirements. Success requires managing many details and assignments, using sound judgment and critical thinking, following up, adapting to changing priorities, maintaining confidentiality, and producing accurate, high-quality reports and correspondence while working independently.

The cardiac program-specific Analyst supports cardiac registry and program reporting, including data abstraction, validation, submission, dashboard maintenance, performance monitoring, and follow-up on assigned cardiac quality metrics. The role supports cardiac program readiness and compliance with applicable registry, accreditation, regulatory, and internal reporting requirements. The Analyst also assists with cardiac quality-improvement activities, committee preparation, program documentation, and timely communication of registry and performance data to the Quality Cardiac Program Supervisor and designated stakeholders.

Requirements

• Two years of experience as a Secretary, Administrative Assistant, or in a similar role, or other specialist training.
• One year of experience working with data and developing reports.
• Experience managing multiple concurrent and complex projects.
• Bachelor’s degree or higher in a related field.
• Ability to adapt to shifting priorities and responsibilities.
• Interpersonal skills to build effective relationships and explore complex or sensitive situations with executive and department management, frontline staff, physicians, and regulatory agencies.
• Ability to interact professionally with organizational leadership, physicians, coworkers, employees, consultants, attorneys, and the public.
• Ability to maintain strict confidentiality.
• Knowledge of the elements of health care delivery.
• Strong attention to detail and excellent verbal and written communication skills.
• Ability to work quickly and accurately in a fast-paced environment.
• Honesty, integrity, compassion, and the ability to inspire and motivate others.
• Proficiency in Microsoft Office Suite.
• Internet document-retrieval experience.
• Strong organizational and multitasking skills.
• Ability to lead, motivate, delegate, analyze information, and resolve problems effectively.
• Ability to fulfill the essential functions of the position.

Nice To Haves

• Experience in a healthcare or hospital environment.
• Master’s degree in Healthcare Administration, Business, or a related field.

Responsibilities

• Identify opportunities to incorporate person-centered care through observation, advanced data analysis, and other approaches.
• Participate in and/or facilitate multiple projects and teams concurrently.
• Maintain and report dashboards for service lines and patient experience, safety, and nursing clinical areas as assigned.
• Coordinate and assist with meetings, work groups, and initiatives or projects.
• Review and maintain knowledge of regulatory guidelines, reporting systems, information-system applications, and operational policies and procedures supporting Enloe Health and Quality & Safety.
• Support Regulatory, Privacy, Infection Prevention, Policy & Procedure governance, and other Quality & Safety teams as designated.
• Gather information about programs, quality improvement, and initiatives related to CDPH, CMS, and Joint Commission requirements.
• For the cardiac program, perform registry and program reporting activities, including data abstraction, validation, submission, dashboard maintenance, performance monitoring, and follow-up on assigned cardiac quality metrics.
• Support cardiac program readiness and ongoing compliance with applicable registry, accreditation, regulatory, and internal reporting requirements.
• Assist with cardiac quality-improvement activities, committee preparation, and program documentation.
• Communicate registry and performance data in a timely manner to the Quality Cardiac Program Supervisor and designated stakeholders.
• Maintain professionalism and confidentiality; exercise independent judgment and produce detailed, accurate reports and correspondence. In the cardiac role, report to the Quality Cardiac Program Supervisor.

Benefits

• $0-premium medical plan, including vision insurance.
• Prescription and dental group insurance.
• Retirement plan with employer match.
• Paid time off (PTO) that begins accruing immediately and can be used as it is earned.
• Extended Sick Leave.
• Flexible Spending Accounts for unreimbursed medical expenses and dependent care.
• Employee Assistance Program.
• Educational Assistance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level