Quality Program Analyst- Cardiac (Full-Time, Days)

Enloe Health•Chico, CA

10d

About The Position

The Quality Programs Analyst works collaboratively across Quality & Safety functions, including Policy & Procedures, Regulatory Compliance, Privacy, Infection Prevention, and Data Management. The role identifies opportunities to advance person-centered care through observation, data analysis, and other methods, and participates in or facilitates multiple projects and teams. The analyst may maintain and report dashboards covering service lines, patient experience, safety, and nursing clinical areas, and coordinates or assists with meetings, work groups, initiatives, and projects. The analyst uses technical knowledge and industry information to review and maintain regulatory guidelines, reporting systems, and other applications supporting Enloe Health and the Quality & Safety Department. The role supports Regulatory, Privacy, Infection Prevention, Policy & Procedure governance, and other designated teams, including gathering information about programs and quality initiatives related to CDPH, CMS, and Joint Commission requirements. The analyst is expected to manage multiple assignments, exercise sound judgment and critical thinking, follow through on details, adapt to changing priorities, and maintain professionalism and confidentiality. The role produces accurate, detailed reports and correspondence and may work independently. For the cardiac program assignment, the analyst supports cardiac registry and program reporting, including data abstraction, validation, submission, dashboard maintenance, performance monitoring, and follow-up on cardiac quality metrics as assigned by the Quality Cardiac Program Supervisor. The analyst supports cardiac program readiness and compliance with applicable registry, accreditation, regulatory, and internal reporting requirements; assists with quality improvement activities, committee preparation, and program documentation; and communicates registry and performance data to the supervisor and designated stakeholders in a timely manner.

Requirements

Two years of experience as a secretary, administrative assistant, or in a similar role, or other specialist training.
One year of experience working with data and developing reports.
Experience managing multiple, concurrent, complex projects.
Bachelor’s degree or higher in a related field.
Ability to adapt to shifting priorities and changing responsibilities.
Interpersonal skills to build effective relationships and explore complex or sensitive situations with executive and department management, frontline staff, physicians, and regulatory agencies.
Ability to interact professionally with organizational leadership, physicians, coworkers, employees, consultants, attorneys, and the public.
Ability to maintain strict confidentiality.
Knowledge of the elements of health care delivery.
Detail-oriented, with excellent verbal and written communication skills.
Ability to work quickly and accurately in a fast-paced environment.
Honesty, integrity, compassion, and the ability to inspire and motivate others.
Proficiency in Microsoft Office Suite.
Internet document retrieval experience.
Strong organizational and multitasking skills.
Ability to lead, motivate, delegate, analyze information, and resolve problems effectively.
Ability to fulfill the essential functions of the position.

Nice To Haves

Experience in a healthcare or hospital environment.
Master’s degree in Healthcare Administration, Business, or a related field.

Responsibilities

Identify opportunities to incorporate person-centered care through observation, advanced data analysis, or other methods.
Participate in and/or facilitate multiple projects and teams concurrently.
Maintain and report dashboards for service lines, patient experience, safety, and nursing clinical areas as assigned.
Coordinate and assist with meetings, work groups, initiatives, and projects.
Maintain and review regulatory guidelines, reporting systems, and applications supporting Enloe Health and Quality & Safety reporting requirements.
Support Regulatory, Privacy, Infection Prevention, Policy & Procedure governance, and other designated Quality & Safety teams.
Gather information regarding programs, quality improvement, and initiatives related to CDPH, CMS, and Joint Commission regulations.
Produce detailed and accurate reports and correspondence while maintaining confidentiality and professionalism.
For the cardiac program assignment, perform or support cardiac registry data abstraction, validation, submission, dashboard maintenance, performance monitoring, and follow-up on assigned quality metrics.
Support cardiac program readiness and ongoing compliance with applicable registry, accreditation, regulatory, and internal reporting requirements.
Assist with cardiac quality improvement activities, committee preparation, and program documentation.
Communicate cardiac registry and performance data in a timely manner to the Quality Cardiac Program Supervisor and designated stakeholders.