Quality Process Technician - Nights

Multi-Color Corporation Recruiting•Elkton, KY

3d•Hybrid

About The Position

The Process Technician will analyze and provide fast responses to operators to ensure products remain in specification, support technical development, and help solve problems both in our own facilities and at customer locations. This role reports directly to the Quality Manager and is responsible for production product conformity. The technician will lead and support projects assigned by the Quality Manager, PSL Technical Director, or General Manager within the Opticoat group. They will also support customer and MCC sponsored New Product Development projects and participate in developing new opportunities for Pressure Sensitive platforms. Additionally, the role provides technical support to manufacturing on product development initiatives and internal efficiency improvements. Some of this role may involve on-site customer visits, requiring a growing expertise in running MCC materials at MCC printing facilities and external customer sites.

Requirements

2- or 4-year college degree; or two to four years of related experience and/or training; or equivalent combination of education and experience.
Math, including Algebra, skills are essential.
Demonstrated knowledge of container styles and printing/converting materials and technologies related to package decoration.
Command of English language and strong communication skills both with customers and within MCC, at all levels.
Ability to write reports, business correspondence, and procedure manuals.

Nice To Haves

Experience may be primarily academic at this level but should also include some field experience.

Responsibilities

Provide technical support through proactive and reactive interactions with Purchasing, Technical, and Coater staff.
Lead and/or support plant quality, cost, and efficiency improvements through the design, conducting, and laboratory evaluation of trials and experiments.
Conduct quality lab and technical assessments of product performance and complete comparative analysis with competitive products in the market.
Interact with Elkton Customer Service/Planning, Manufacturing, and Sales regarding new or existing products, translating customer requirements into internal specifications and raw material selection.
Participate in product development initiatives through coater trial support and customer visits.
Lead specific initiatives under the direction of the PSL Technical Director.
Maintain lab/testing equipment, including calibrations, to ensure testing accuracy.
Maintain proper testing records for quick research and reporting.
Communicate effectively and quickly to the coating or slitting team when products do not meet specifications.
Initiate raw material complaints (SNAR) and track them.
Investigate and provide feedback to customers regarding root cause and corrective action.
Place coated rolls on quality hold and escalate for proper usage or disposition.
Participate in special projects and perform other duties as assigned.