Quality Portfolio Lead, Risk & Quality, Senior Manager, Global

Pwc Canada•Toronto, ON

About The Position

At PwC Global, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services. This includes monitoring network performance, troubleshooting issues, and implementing security measures. Those in IT quality management at PwC Global will focus on enabling the delivery of high-quality IT solutions and services through effective quality assurance processes and methodologies. You will be responsible for implementing quality standards, conducting audits, and driving continuous improvement in IT systems and processes. The Quality Portfolio Lead, Risk & Regulatory is responsible for leading quality assurance and testing strategy across a custom development–heavy portfolio supporting Risk and Regulatory solutions. This role partners closely with Product, Engineering, and Risk stakeholders to ensure high-quality delivery of complex, custom-built applications that meet regulatory expectations, internal controls, and business outcomes. The Opportunity: Quality Portfolio Lead, Risk & Quality, Senior Manager, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to: Lead the overall quality assurance strategy and testing efforts for a custom development portfolio supporting Risk & Regulatory solutions Manage end-to-end testing activities including test strategy, planning, execution, defect management, and reporting Translate business and regulatory requirements into clear, testable acceptance criteria within an Agile/Scrum delivery model Ensure test coverage includes regulatory scenarios, exception handling, auditability, and traceability requirements Drive the adoption of test automation frameworks to improve test speed, accuracy, and confidence in continuous delivery environments Provide thought leadership on testing tools, methodologies, performance testing, and quality practices Oversee vendor and third-party testing deliverables to ensure alignment with internal quality standards Work collaboratively across delivery teams and stakeholders, taking ownership of outcomes with minimal supervision Develop deep domain knowledge of Risk & Regulatory processes to balance business needs, quality, and delivery risk

Requirements

Proven experience leading quality assurance for custom-developed applications within Risk & Regulatory domains
Strong understanding of SDLC for custom-built solutions and complex integrations
Experience applying automated testing frameworks in Agile environments
Demonstrated ability to lead large-scale testing efforts and manage multiple stakeholders concurrently

Nice To Haves

Preferred fields of study: Information Technology, Computer Systems Analysis, Management Information Systems.
Bachelor’s Degree preferred
Foundations Certification preferred

Responsibilities

Lead the overall quality assurance strategy and testing efforts for a custom development portfolio supporting Risk & Regulatory solutions
Manage end-to-end testing activities including test strategy, planning, execution, defect management, and reporting
Translate business and regulatory requirements into clear, testable acceptance criteria within an Agile/Scrum delivery model
Ensure test coverage includes regulatory scenarios, exception handling, auditability, and traceability requirements
Drive the adoption of test automation frameworks to improve test speed, accuracy, and confidence in continuous delivery environments
Provide thought leadership on testing tools, methodologies, performance testing, and quality practices
Oversee vendor and third-party testing deliverables to ensure alignment with internal quality standards
Work collaboratively across delivery teams and stakeholders, taking ownership of outcomes with minimal supervision
Develop deep domain knowledge of Risk & Regulatory processes to balance business needs, quality, and delivery risk