Quality Plant Floor Leader - Assembly Areas

GE Appliances, a Haier company•Louisville, KY

1d•Onsite

About The Position

The Quality Plant Floor Leader owns day-to-day plant quality metrics, including quality yield, SCR, OGR, scrap, and overall Quality plan compliance. The role sets strategy for management and quality analysts across all shifts, promotes the GE Appliances Production System philosophy, and drives continuous improvement in technical process areas. The position coaches team leaders to ensure standard work and escalation processes are followed. The role monitors quality, repair, service-call, scrap, calibration, CTQ compliance, and production-testing data to identify negative trends, abnormal changes, and factory non-compliance. It drives root-cause investigation and resolution with responsible owners and other personnel to improve first-pass yields, reduce service calls and scrap costs, improve productivity, and protect customers. The leader also monitors design and process changes, trials, and pilot runs to determine approval status. The position leads the hourly quality team, including daily floor coverage, timecards, training, and resolution of performance issues. The second-shift Quality Floor Leader reports directly to this position. Some travel may be required.

Requirements

Bachelor of Science in a technical field or comparable experience.
Six Sigma training or Green Belt certification.
At least 5 years of experience in manufacturing or operations.
Proven ability to influence and drive change.
Solid verbal and written communication skills and strong interpersonal skills.
Advanced computer skills, including high proficiency with Microsoft products, especially Excel, and the ability to learn new systems quickly.
Strong project management and analytical/problem-solving skills, including the ability to scope and analyze cross-functional problems and generate and implement solutions.
High initiative; self-starter, proactive, dedicated, results-oriented, and a team player.
Some travel may be required.

Nice To Haves

Knowledge of appliance manufacturing processes.
Experience and training in lean manufacturing practices.
Six Sigma Black Belt certification.
Quality leadership experience.

Responsibilities

Promote and teach the GE Appliances Production System philosophy and drive continuous improvement in technical process areas.
Coach and develop team leaders to ensure standard work and escalation processes are followed.
Own day-to-day plant quality metrics, including SCR, yield, OGR, scrap, and Quality plan compliance.
Monitor quality yield and repair data and reports to assess trends and abnormal changes; drive resolution of factory-driven issues to improve first-pass quality yields, schedule compliance, and OGR.
Monitor Service Calls Per Day for trends and significant changes; drive resolution of factory-related issues to reduce service-call outgoing rates and concession costs.
Respond to alerts involving factory non-compliance or rejected or replaced parts, investigate root causes, and reduce scrap.
Review scrap data and reports, identify abnormal scrap levels, and drive root-cause resolution with PIEs and other personnel to decrease scrap costs and improve productivity.
Coordinate gauge recalls and compliance with gauging procedures as Gauge Calibration Leader.
Drive CTQ compliance by identifying recurring factory-process non-compliance and working with PIEs and other personnel on root causes and resolution; ensure qualified operators are assigned to jobs.
Review production and functional testing reports, including EOLA/CAT/CUT, audit testing, and reliability testing, and drive responses to failures and abnormal results.
Monitor the impact of design- and process-related changes on scrap and yield; monitor trials and pilot runs to determine approval status.
Lead the hourly quality team, including daily floor coverage, timecards, training, and performance issue resolution.