Quality Performance Analyst - Quality Dept
About The Position
The Quality Performance Analyst will be responsible for interpreting customer requirements, developing data documentation methods for engineering, and evaluating production data to ensure product quality and reliability. This role involves analyzing quality concerns, compiling warranty information, forecasting claim trends, and tracking the company's quality performance index. The analyst will also deliver data-driven reports, estimate production costs, analyze chargeback data, and perform process capability analysis. Additionally, they will formulate sampling procedures and develop data recording methods.
Requirements
- Master’s degree in Mathematics, Management, or a closely related field.
- Must be 18 years of age or older.
Responsibilities
- Interpret customers’ requirements, and create data documentation methods for engineers to develop, build, or test products, processes, or procedures.
- Extract quality-related information from the customer’s portal and evaluate production statistical data to determine quality and reliability of product.
- Based on quality concerns/complaints, perform numerical and qualitative analysis for root cause investigation and improvement opportunity identification.
- Compile warranty information, discover and share insight on product performance, and future claim trend forecasting.
- Keep track of the company’s quality performance index and identify opportunities for improvement in automation’s quality, cost, or efficiency.
- Deliver data-driven reports to multiple departments and convey information effectively.
- Estimate production cost and effect of product/process countermeasures on expenditures for management review, evaluation, and implement.
- Analyze quality-related chargeback data to help resolve customer disputes and identify the production risk.
- Perform process capability analysis to measure production consistency compared to average performance per customer request.
- Formulate sampling procedures and designs, and develop forms and instructions for recording, evaluating, and reporting quality and reliable data.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
