RN - Quality Outcomes Coord
About The Position
The Quality Outcomes Coordinator (QOC) works at the unit level in collaboration with bedside staff and unit leaders to deliver effective, efficient, high-quality care. The coordinator continuously evaluates bedside care, identifies process gaps, and facilitates process-improvement activities to improve outcomes. The role implements evidence-based research in practice so patients benefit from current innovations in care, and helps strengthen quality and safety across the unit. The QOC uses unit dashboards and other quality metrics to prioritize practice changes, tracks and reports outcome trends, supports staff accountability and education, and collaborates with unit leadership, providers, quality teams, and other QOCs. The position also completes the required equivalent direct patient care hours per week according to FTE status.
Requirements
- Bachelor's degree in Nursing.
- Nursing work experience.
- Licensed Registered Professional Nurse (RN) through the Illinois Department of Financial and Professional Regulation (IDFPR).
- Basic Life Support (BLS) certification through the American Heart Association (AHA) within 30 days.
- IHI Open School Basic Certificate in Quality and Safety within 1 year.
- National nursing certification within 2 years; certification varies.
Responsibilities
- Balance multiple tasks and projects while meeting organizational standards.
- Use unit dashboard metrics and other quality measures, including NDNQI and VON, to prioritize and drive practice changes.
- Evaluate current practices and implement evidence-based practice recommendations.
- Collaborate with the unit manager, supervisor, bedside staff, and other healthcare providers to address patient-care and outcome issues.
- Participate in work groups to improve unit-wide and hospital-wide patient care through evidence-based practices.
- Serve as a role model and resource for the nursing division shared governance model.
- Collect data and evaluate unit trends in patient outcomes, including nurse-sensitive indicators, core measures, VBP metrics, and occurrence reporting.
- Review staff compliance with regulatory requirements related to patient safety.
- Participate in department-level safety initiatives to improve outcomes within the care microsystem.
- Collaborate with other unit quality outcomes coordinators to improve care across the continuum.
- Write and revise unit-based policies, procedures, and standards to reflect current evidence.
- Track and report quality outcomes and unit trends to management, physician teams, and bedside nurses.
- Provide real-time accountability, coaching, and education to promote ownership of safe practice.
- Use performance-improvement methodologies, including PDSA, to implement change.
- Complete the required equivalent direct patient care hours per week according to FTE status.
- Participate in daily WB rounds to evaluate care and ensure current practices and policies are followed.
- Work with bedside nurses and providers to evaluate the daily necessity of urinary catheters, telemetry, and central lines.
- Work with unit managers, supervisors, other QOCs, and the quality department to ensure consistent practices across the continuum.
- Review enterprise reports, track trends, and facilitate process-improvement teams.
- Review hospital-acquired condition events, identify trends, and facilitate improvement efforts to reduce unit risk.
- Proactively round on the unit, focusing on high-risk patients and appropriateness of care.
- Conduct daily rounds with bedside nursing staff to address fall risk and interventions; invasive-line necessity and compliance; telemetry use; documentation; restraint necessity and continuation; pressure-injury risk and prevention; and overall patient and environmental safety.
- Assess and evaluate appropriate use of bedside sitters and video remote sitters, when applicable.
- Promote data transparency and accountability by providing quality reports to unit leaders and bedside nursing staff daily, weekly, monthly, quarterly, and yearly.
- Collaborate with unit leadership and the unit educator to conduct needs assessments for continuing education.
Benefits
- Comprehensive benefits package for team members and providers.
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What This Job Offers
Job Type
Full-time
