Quality Manager

HEICO CorporationEast Windsor, CT
Onsite

About The Position

Primarily responsible for ensuring that the quality of the product meets the clients or consumers specifications and demands; maintaining compliance with all relevant regulatory bodies for repair and overhaul services rendered; directing and advising all personnel involved in the repair and shipment of product are suitably qualified and experienced in the appropriate processes; and carrying out with the authority to carry out all assigned tasks.

Requirements

  • Knowledge of company's policies and procedures
  • Knowledge of the requirements of JAR145 & FAR145
  • Knowledge in an aviation component or accessories environment
  • Strong knowledge of ISO9001/2000; AS9110 Quality Systems
  • Strong knowledge of mechanical component overhaul or manufacture, in a highly regulated environment
  • Knowledge of internal and third-party auditing
  • Knowledge of computer software (MS Office / spreadsheets / internet websites / PowerPoint / Outlook / MS Project & Access)
  • Skilled in operating computers and office equipment (fax machines, copiers, phone systems)
  • Skilled in basic data entry
  • Skilled in management and supervising
  • Skilled in analyzing and solving problems
  • Skilled in paying attention to detail
  • Skilled in oral and written communication (English)
  • Ability to work with confidential information
  • Ability to lead and conduct audits
  • Ability to address and solve issues
  • Ability to be proactive
  • Ability to manage multiple priorities
  • Ability to read, write, speak and understand English per FAA Regulations
  • Ability to communicate effectively (both written and oral)
  • Ability to follow written and oral instructions
  • Ability to process data into useful information
  • Ability to navigate internet
  • Ability to think and concentrate for long periods of time
  • Ability to organize workload to meet deadlines
  • Ability to perform mathematical calculations related to job function
  • Ability to work in a team environment
  • Ability to be flexible with work schedule
  • Ability to learn tasks required to perform the job
  • BS Degree in quality management or other related field preferred.
  • Minimum three (3) years' experience in a Quality management position preferably in a repair station environment.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situ.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

  • Provide production co-ordination and planning, including scheduling, to ensure customer turn time objectives are achieved
  • Maintain compliance with EASA145, FAR145, CAAC 145 and customer approvals
  • Obtain and maintain AS9110 accreditation
  • Serve as a liaison with regulatory authorities, customers and external auditors
  • Ensure that QMS processes and procedures meet the requirement of statutory system
  • Approve all QMS documentation and all new equipment and tooling that directly effects product quality
  • Train personnel on Quality and Operator processes and procedures
  • Conduct internal quality audits and audits of suppliers
  • Investigate customer complaints and internal non-conformances
  • Track warranty, auditing, and customer feedback to improve process integrity
  • Manage the tool and test equipment calibration system
  • Ensure Quality manuals are current and compliant
  • Ensure Training manuals and records are current and compliant
  • Inspect product, processes, and metrics to find opportunities to improve quality
  • Manage quality compliance and improvement programs
  • Responsible for document control and gage calibration systems
  • Ensure regulatory requirements and reports are maintained and are in compliance
  • Assist in benchmarking best practices across the company so that successes, failures and obstacles can be identified, communicated and leveraged across departments and the site
  • Ensure that shop floor procedures, documentation and manuals are kept up to date.
  • Work in accordance with the attached competencies as agreed by yourself and the General Manager
  • Must be mentally coherent and free from the influence of drugs (either illegal or legally prescribed drugs that may cause impairment) while performing in the capacity of "safety-sensitive" duties/operations per FAA regulations
  • Perform additional duties and tasks as assigned
  • Ensure adherence to Safety Rules and Regulations
  • Ensure high levels of housekeeping are maintained within work area
  • Ensure work is carried out in accordance with QHSE policy
  • Commitment to Company Values
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