Quality Manager

Tenneco•Blacksburg, VA

9h•Onsite

About The Position

The Quality Manager will lead, develop, and manage the Quality Department, including engineers, technicians, and auditors. This role is responsible for maintaining and improving the plant’s IATF 16949, ISO 9001, and customer-specific quality systems. The Quality Manager ensures compliance with customer quality standards, regulatory requirements, and internal procedures. This position coordinates and leads external and internal audits, investigates quality issues and customer complaints, and implements corrective actions. Collaboration with various teams is key to resolving quality concerns and improving product quality. The role also involves supporting new product launches, analyzing quality data, and leading continuous improvement efforts to enhance customer satisfaction and reduce costs. A culture of safety, quality, and operational excellence is to be supported and promoted.

Requirements

Bachelor’s degree in Electrical, Mechanical, Industrial, or Manufacturing Systems Engineering.
Four (4) years of experience as Quality Engineer, Quality Supervisor, or Quality Manager.
Experience must have been in a manufacturing quality role.
Three years of the required experience must have been at the level of Supervisor or Manager.

Nice To Haves

Up to 10% domestic and international travel required to other company locations, and to suppliers and customers as needed.

Responsibilities

Lead, develop, and manage the Quality Department, including engineers, technicians, and auditors.
Maintain and improve the plant’s IATF 16949, ISO 9001, and customer-specific quality systems.
Ensure compliance with customer quality standards, regulatory requirements, and internal procedures.
Coordinate and lead external and internal audits, including customer audits, third-party audits, and layered process audits.
Investigate quality issues and customer complaints, implementing robust corrective actions to prevent recurrence.
Collaborate with engineering, manufacturing, and supply chain teams to resolve quality concerns and improve product quality.
Drive the use of problem-solving tools (8D, 5 Whys, Fishbone, etc.) and root cause analysis.
Support launch of new products and processes to ensure quality standards are met from the start.
Analyze quality data (scrap, defects, customer returns, etc.) and provide regular reporting to leadership.
Lead continuous improvement efforts focused on reducing variation, waste, and cost while increasing customer satisfaction.
Support and promote a culture of safety, quality, and operational excellence.