Quality Manager

Dover CorporationAllentown, PA
Onsite

About The Position

The Quality Manager is responsible for the implementation of policies and procedures to ensure that quality standards are met during production. Oversees testing of processes and products. Makes day-to-day decisions regarding the procedures and/or policies regarding quality standards.

Requirements

  • Bachelor’s degree in industrial engineering or similar engineering degree is required.
  • 5+ years’ experience as a Quality Engineer.
  • 2+ years’ experience as Quality Manager with responsibilities supervising Quality Engineers and managing quality system and regulatory/customer audits.
  • Experience working on customer issue management (claims) including root cause, corrective action, and communication with customers is required.
  • ISO 9001, quality management system is required.

Nice To Haves

  • Experience working in a matrix environment is highly desirable.

Responsibilities

  • Regulatory agency audits including interpretation and implementation of requirements.
  • Customer Audits and Customer Support.
  • Supervision of facility Quality Engineers and supporting staff.
  • Management of 8D problem solving process.
  • Internal audits to all applicable standards and codes.
  • Implementation and maintenance of the Quality Management System.

Benefits

  • a 401(k) savings plan with employer contributions
  • medical, dental and vision insurance
  • wellness programs
  • health savings account
  • health care and dependent care flexible spending accounts
  • company paid short-term disability and long-term disability
  • company paid employee basic life and AD&D insurance
  • supplemental employee and dependent life insurance
  • optional accident, hospital indemnity and critical illness insurance
  • adoption, surrogacy, and fertility benefits and assistance
  • commuter benefits
  • parental, military, jury duty, and bereavement leaves of absence
  • paid time off
  • business travel services
  • employee discounts
  • an employee assistance program that includes company paid counseling sessions and legal services
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