Quality Manager

Batesville Tool & Die•Batesville, IN

8d•Onsite

About The Position

This position reports to the Operations Manager, then President and is responsible for overseeing all employees and activities in the quality and hold department. The Quality Manager will recommend and manage department Goals and Objectives that align with the Corporate Goals & Objectives. In addition, they will recommend department capital expenditures, labor and expense accounts, and work with the Executive Committee on long-term and short-term Goals and Objectives. This role requires knowledge to explain any details as needed during the review of Goals, Objectives, and expenditures. The Quality Manager provides leadership to the department staff and others throughout the company, giving direction, planning work, assigning tasks, assisting others, defining work, and determining techniques. They will establish a teamwork attitude and environment, working well with all departments, cooperating, listening, and helping others, showing support companywide. This role creates a positive work atmosphere, communicates effectively within and throughout the company, and uses collaboration to achieve the best results. They will exhibit excellent conduct through professionalism, respectfulness, efficient use of time, promptness, organizational skills, adherence to company policy, and representing the company positively. The Quality Manager assists in determining and executing adequate training programs for the department(s) responsible for and delivers training as needed. They create, implement, and maintain Technical Specification (TS) and/or International Organization for Standardization (ISO) processes, procedures, and forms for assigned areas, communicating these via training. The role involves serving and participating in committees, being cost-conscious in decisions regarding workforce, labor costs, material and supplies purchasing, and submitting suggestions for cost-saving ideas. The Quality Manager ensures optimal efficiency in all operations to maximize company profits, monitors projects for continual success, and takes corrective action as needed. They develop and support mechanisms to adhere to company operations metrics for safety, quality, delivery, performance, and involvement. This role gives direction and performs HR-related events such as wage and performance evaluations, recommends promotions, hiring, firing, and discipline, and may approve or make final decisions on these matters. They prepare and approve job descriptions for positions under their purview and make recommendations, assist in development, and adhere to company policies. The Quality Manager has a working knowledge of related job duties and equipment within the department, makes daily decisions for efficient workforce use, and sets achievable deadlines, including overtime and weekend scheduling. They possess the capabilities and willingness to make timely decisions regarding the department and assigned projects.

Requirements

General Educational Diploma (GED) or High School Equivalency (HSE) diploma.
Previous experience in a Quality Manufacturing setting.
Experience using problem solving skills.
Experience working with customers.
Experience supervising and leading employees.
Experience working with computers.
Working knowledge and understanding of the design of experiments.
Ability to actively participate in customer visits at their facility and ours as needed.
Ability to respond to customer needs and requests promptly.
Ability to present information in an organized and professional manner, internally and externally.
Ability to stay abreast of new equipment and technology in their field.
Thorough understanding and development of basic gaging techniques.
Ability to develop, write, implement, and explain processes and procedures to other employees.
General understanding of all measuring equipment (Comparator, Height Gage, Coordinate Measuring Machine (CMM), Calipers, Micrometers, etc.).
Working knowledge of blueprints and Geometric, Dimension, and Tolerance (GD&T).
Competence of Statistical Process Control (SPC), control limits, and capabilities.
Ability to actively participate in launch activities and pre-production planning of new products.
Ability to accurately disposition suspect non-conforming parts.
Ability to successfully perform the responsibilities of a Customer Quality Technician when necessary.
Competence to lead and participate in group problem solving, corrective actions, verification, and follow up.
Ability to recommend and manage department Goals and Objectives that align with the Corporate Goals & Objectives.
Ability to recommend department capital expenditures, labor and expense accounts.
Ability to work and assist Executive Committee with long term and short term Goals and Objectives.
Ability to provide leadership to the department staff and others throughout the company.
Ability to give direction, plan work, assign tasks, assist others, define work, and determine techniques.
Ability to establish a teamwork attitude and environment.
Ability to work well with all departments, cooperate, listen, and help others.
Ability to create a positive work atmosphere.
Ability to communicate effectively within and throughout the company.
Ability to use collaboration to achieve best results.
Excellent conduct and professionalism, respectfulness of others, efficient use of time, promptness, organizational skills, adherence to company policy, and positive representation of the company.
Ability to assist in determining and executing adequate training programs.
Ability to assist in delivering training as needed.
Ability to create, implement, and maintain Technical Specification (TS) and/or International Organization for Standardization (ISO) processes, procedures, and forms.
Ability to communicate processes, procedures, and forms via training.
Ability to serve and participate in committees.
Cost consciousness in decision making.
Ability to ensure personal and staff optimum efficiency.
Ability to monitor projects for continual success and take corrective action.
Ability to develop and support mechanisms to adhere to company operations metrics.
Proficiency in giving direction and performing HR-related events (evaluations, promotions, hiring, firing, discipline).
Ability to assist and/or approve HR-related events and make final decisions when applicable.
Ability to communicate and/or serve as witness to HR-related events.
Ability to prepare and approve job descriptions.
Ability to make recommendations, assist in development, and adhere to company policies.
Ability to update and communicate company policies.
Working knowledge and understanding of related job duties and equipment within the department.
Ability to make daily decisions for efficient workforce use.
Ability to set achievable and realistic deadlines, including overtime and weekend scheduling.
Capabilities and willingness to make timely decisions regarding the department and/or projects assigned.
Supervisory experience overseeing quality and hold departments.
Enthusiasm, Teamwork, Honesty, Integrity, Character and Self-Motivation.
Conscientious in being at work when scheduled and on time.
Perform the highest possible amount of quality work in the least or standard amount of time.
Follow documented processes and procedures.
Do good quality work the first time, avoiding rework.
Make good quality decisions as it relates to the job functions.
Exhibit problem solving skills.
Knowledge of and adherence to all safety rules and regulations.
Consciousness of safety implications of actions.
Consistent observation of safety regulations and wearing of required safety equipment.
Avoid jeopardizing one's own safety or others.
Wear appropriate personal protective equipment (PPE) in all designated areas.
Immediate reporting of all near misses, safety concerns and accidents.
Safe and efficient use of any assigned equipment.
Participation in and support of lean manufacturing programs and principles.
Active participation in Continuous Improvement.
Adherence to 5S: Sort, Set in Order, Shine, Standardize, Sustain.
Compliance with and support of environmental policies and programs.
Consciousness of environmental impact.
Support and adherence to Technical Specification (TS) and International Organization for Standardization (ISO) activities and procedures.
Willingness to perform any other duties as assigned with enthusiasm and without complaint.

Nice To Haves

Valid driver's license

Responsibilities

Properly follows up on all open items or projects.
Successfully investigates, reviews, and corrects internal problems with appropriate department.
Has a good working knowledge and understanding of the design of experiments.
Actively participates in customer visits at their facility and ours as needed.
Responds to customer needs and requests promptly.
Presents information in an organized and professional manner, internally and externally.
Stays abreast of new equipment and technology in their field.
Thoroughly understands and develops basic gaging techniques.
Precisely develops, writes, implements, and explains processes and procedures to other employees.
Has a general understanding of all measuring equipment (Comparator, Height Gage, Coordinate Measuring Machine (CMM), Calipers, Micrometers, etc.).
Has a working knowledge of blueprints and Geometric, Dimension, and Tolerance (GD&T).
Is competent of Statistical Process Control (SPC), control limits, and capabilities.
Actively participates in launch activities and pre-production planning of new products.
Accurately dispositions suspect non-conforming parts.
Successfully performs the responsibilities of a Customer Quality Technician when necessary.
Competently leads and participates in group problem solving, corrective actions, verification, and follow up.
Recommends and manages department Goals and Objectives that align with the Corporate Goals & Objectives.
Recommends department capital expenditures, labor and expense accounts.
Works and assists Executive Committee with long term and short term Goals and Objectives.
Provides leadership to the department staff under them and/or to all that you work with throughout the company.
Thoroughly gives direction, plans works, assigns associates to tasks, assists others in their work, defines the work to be performed, and determines techniques to be used.
Professionally establishes a teamwork attitude and environment.
Works well with all departments, able and willing to cooperate, listen, and help others showing support to the staff of one's own department as well as companywide.
Creates a positive work atmosphere showing support for each other.
Thoroughly communicates within one's department as well as throughout the company.
Successfully uses collaboration to achieve best results.
Has excellent conduct and exhibits this by one self's professionalism; respectfulness of others; efficient use of one's time, prompt to work and on assignments; uses organizational skills to excel; adheres to company policy as an example setter; represents the company in a positive image to the workplace and the community.
Assists in determining and executing an adequate training program and assures adequate training program is in place for the department(s) responsible for.
Assists in delivering the training as needed.
Accurately creates, implements and keeps up to date all Technical Specification (TS) and/or International Organization for Standardization (ISO) processes, procedures and forms for assigned area(s) and/or responsibilities.
Communicates processes, procedures and forms via training to all necessary personnel within the department(s) and/or the company as per the standards.
Successfully serve and actively participate in committees either as a volunteer or as directed by the company.
Is cost conscientious with decisions in not only workforce and/or labor costs, material and supplies purchasing, etc. but also by submitting suggestions, doing research and implementing cost saving ideas.
Ensures personal and staff optimum efficiency in all operations and/or tasks maximizing the profits of the company.
After implementation, continues to monitor and oversee the project for continual success and if necessary, take corrective action to sustain or meet the objective(s).
Adequately develop and support mechanism(s) to adhere to the company operations metrics to maintain the five key measures of safety, quality, delivery, performance, and involvement.
Proficiently gives direction and performs as needed, the following various Human Resources (HR) related events of an employees: the evaluations for wage & performance; recommends promotions or other changes in associates status; hiring; firing; discipline, etc.
Assists and or approve with the HR related events of an associate as needed and/or make final decision when applicable.
Communicates and/or serves as witness to any of the above as delivered to the associate.
Prepares and approves job descriptions for each position under their own position, being thorough in this duty.
Competently makes recommendations, assists in development and adheres to the company policies, issues, and changes.
Adequately updates and communicates company policies, issues or changes to all staff.
Competently has a working knowledge & understanding of related job duties and related equipment within the department.
Makes the daily decisions required to make efficient use of the workforce they supervise and/or manage; sets achievable and realistic day to day deadlines with their department such as overtime and week-end scheduling.
Competently has the capabilities and willingness to make timely decisions regarding the department and/or projects assigned.
Supervises all associates in the Quality and Hold departments.
Is conscientious in being at work when scheduled and on time.
Perform the highest possible amount of quality work in the least or standard amount of time.
Follow documented processes and procedures.
Do good quality work the first time, avoiding rework.
Make good quality decisions as it relates to the job functions.
Exhibit problem solving skills.
Be knowledgeable of and adhere to all safety rules and regulations.
Always be conscious of the safety implications of one's actions; consistently observe safety regulations and wear required safety equipment.
Do not jeopardize one's own safety or others in any way.
Wear appropriate personal protective equipment (PPE) in all designated areas assigned by the company.
Immediately report all near misses, safety concerns and accidents.
Safely and efficiently use any assigned equipment.
Participate in and support lean manufacturing programs and principles with a focus to reduce costs with quality product such as Total Productive Maintenance (TPM), Suggestion System, etc.
Actively participate in Continuous Improvement to continually strive to improve our processes and procedures.
Adhere to 5S: Sort, Set in Order, Shine, Standardize, Sustain.
Is responsible for complying and supporting any environmental policies and programs put in place by Batesville Tool and Die, Inc. (BTD).
May not bring any environmentally hazardous substances or compounds into BTD and is always conscious of the impact on the environment.
Support and adhere to Technical Specification (TS) and International Organization for Standardization (ISO) activities and procedures.
Perform any other duties as assigned with enthusiasm and without complaint.