Quality Manager

ElectroCraft Ohio Inc•Green Township, OH

4h•Hybrid

About The Position

The Quality Manager is responsible for working with all our manufacturing facilities on a global basis and leading quality department in Ohio plant. This position leads the establishment and implementation of the Company’s comprehensive quality management strategic initiatives. This role will coordinate with the cross functional team members in developing, implementing, and maintaining the ElectroCraft Quality Initiatives, lead customer problem solving processes across multiple manufacturing sites, and drive reduction in Cost of Quality across ElectroCraft.

Requirements

Bachelor’s degree
Strong leadership skills and ability to lead in a matrixed organization
Quality Leadership experience
Highly effective communication and presentation skills
Excellent analytical and interpersonal skills
Min of 5 years of quality management
Knowledge of quality management systems and support practices.
Knowledgeable about External / Customer Requirements: The competency of knowledge, practice and application of the Product / Process and Quality System standards of the International Certification Bodies, Industry specific Regulatory Authorities and Customers contractually specified Quality Requirements.
Knowledge of Product/Process Quality Planning (APQP): Product/Process Quality Planning (Advanced Quality Planning; AQP) is the ability to strategically define the Critical to Quality elements of a product/process, and the knowledge to effectively analyze, assess and mitigate the risks associated with any potential failures.

Nice To Haves

10 to 15 years of work experience is preferred
Prefer candidates with ASQ Certification in any of the following: Certified Quality Engineer (CQE), and Six Sigma (SSGB/SSBB).

Responsibilities

Develop, lead, and implement Quality Strategic Initiatives.
Lead/Support project team leaders in cost competitive and manufacturing optimization projects to achieve business unit objectives and financial targets.
Lead multiple facilities effort to eliminate product and process defect causes by utilizing Team-Oriented Problem-Solving methodology and recommending changes or solutions to problems.
Support and lead the customer complaints management process at specific manufacturing sites.
Lead the development of “Systemic Analysis of Root Causes” determined during the problem-solving process.
Ensure “read across” actions are developed and implemented throughout all the manufacturing sites.
Ensure that the manufacturing sites are developing, deploying, and maintaining compliance to ISO9001 and/or successor standards, Customer Specific Requirements, and other industry standards.
Lead all manufacturing sites efforts to ensure customer quality performance expectations and requirements are effectively managed.
Partner with Global Quality leads to support compliance with customer specific requirements that include customer visits, and customer performance metrics/scorecard management.
Lead, mentor and monitor Continuous Improvement projects that reduce Cost of Poor Quality at the manufacturing sites.
Develop a project roadmap to drive step down improvement of Cost of Poor Quality.
Leverage support from cross-functional team including individuals trained in Six Sigma methodologies to drive these Quality improvement initiatives.
Develop Quality professionals and direct their training, quality functional competency development activities to drive enhanced levels of quality team’s performance in achieving business objectives.
Support the development of the Quality Talent Management process for the business.