Quality Manager

Marine•Stuart, FL

12d•Onsite

About The Position

Dometic is a global market leader in the mobile living industry. Millions of people around the world use Dometic products in outdoor, residential, and professional applications. Our Marine organization is a trusted provider of innovative solutions for the worldwide boating and boat building industry, and we recently expanded our scope to lead the boating industry into an electrified future. Dometic has won numerous NMMA Innovation Awards over the years and we are always striving for new ways to make boating easier, safer, and more enjoyable. We are on a journey of continuous growth – now looking for our next star – a passionate Quality Manager. As Quality Manager of the Stuart/Port St Lucie team, you will be involved in championing, supporting and leading quality and continuous improvement initiatives. Responsible for ensuring that all managers, process owners and supervisors develop and maintain their part of the quality management system. Ensure that customer requirements and expectations have been accurately identified and that the organization is meeting or exceeding customer expectations.

Requirements

Quality management system development
Customer requirement identification and fulfillment
Problem-solving (scrap, process capability, warranty)
Quality goal and target development
Metrics establishment (process capability, control charts, measurement quality)
Product specification and customer requirement assessment
Compliance with national and international standards
Collaboration with engineering, manufacturing, and purchasing
Supplier quality management
Process and procedure definition
Internal auditing and continual improvement
Supervision of technical employees in testing and evaluation
Customer auditor liaison and corrective action execution
Technical and management system reporting
Identification of quality-related training needs
Consideration of environmental and health and safety standards

Responsibilities

Promote quality achievement and performance improvement across the organization.
Lead and organize formal/informal problem solving in areas of scrap, process capability warranty, etc.
Develop and measure quality goals and targets in the organization’s strategic plan.
Establishes and implements metrics (process capability, control charts, measurement quality) for monitoring system effectiveness and to enable managers to make sound product quality decisions.
Assess product specifications and customer requirements.
Ensure compliance with national and international standards.
Partner with engineering, manufacturing and purchasing to formulate and agree on comprehensive quality procedures.
Liaise with other managers and staff, particularly in areas such as design, production and purchasing.
Work closely with purchasing employees to establish supplier quality performance criteria and monitor supplier performance.
Assess suppliers' product specifications and quality plans.
Define processes and procedures in conjunction with operating employees.
Supervise internal auditing and continual improvement to product or services.
Work methodically to establish a clearly defined quality management system.
Lead and coach technical employees in carrying out tests/checks, in a laboratory environment.
Ensure tests and procedures are properly understood, carried out, evaluated and that product modifications are investigated if necessary.
Act as key contact with customers' auditors and being responsible for ensuring the execution of corrective actions and ongoing compliance with customers' specifications.
Write technical and management system reports that predict trends that will affect improvement of quality.
Pinpoint relevant quality-related training needs.
Consider application of environmental and health and safety standards.
Complete additional job duties and assignments.