Quality Manager

Enprovera Corporation•Huntsville, AL

39d•Onsite

About The Position

Join the EnProVera team as a Quality Manager, overseeing quality assurance and compliance for ATF’s NIBIN and NNCTC operations. Lead audits, accreditation efforts, and continuous improvement in support of critical law enforcement missions.

Requirements

Bachelor's Degree from an accredited college or university, or possession of a combination of formal education and professional work experience related to this position (with prior approval from ATF).
Minimum of five (5) years of experience as a Quality Assurance Technician or Quality Manager.
At least 40 hours of audit training with MROS and/or International Standards.
Experience with International Standards and/or regulatory bodies (ISO/IEC 17020, ANAB, or equivalent).

Nice To Haves

Prior experience supporting ATF, DOJ, or law enforcement forensic programs.
Familiarity with NIBIN or ballistics-related quality control requirements.

Responsibilities

Supporting NNCTC I, II, and other NIBIN sites with coordination and administration of activities required to implement and maintain quality throughout the centers.
Providing technical guidance for government and technical direction for contract staff members at the NNCTCs in functions related to accreditation, certification, and quality assurance/control.
Working with onsite government and contract staff at the NNCTCs to ensure compliance with the Minimum Required Operating Standards for NIBIN Sites (MROS), ISO/IEC 17020, and current ANSI/ANAB Accreditation Requirements.
Work with onsite government and contract staff at the NNCTCs to monitor and review all program practices that affect the quality of triage, acquisition, and correlation review results on a continuous basis.
Scheduling, monitoring, and/or conducting audits of center practices; verifying compliance with policies and procedures through annual assessments, proficiency testing, corrective action review, and other procedures and documentation.
Assisting government staff with creating and writing various documents for the quality management system.
Assisting the government staff with planning, creating, and implementing various programs for the quality management system.
Training and mentoring contractor Quality Personnel to develop quality assurance and quality control skills, including understanding compliance with specific International Standards and the customer's MROS.
Reporting to the Program Manager or their designee as approved by the COR.