Quality Manager

Tenneco•Blacksburg, VA

1d•Onsite

About The Position

The Quality Manager will lead, develop, and manage the Quality Department, including engineers, technicians, and auditors. This role is responsible for maintaining and improving the plant’s IATF 16949, ISO 9001, and customer-specific quality systems. The Quality Manager ensures compliance with customer quality standards, regulatory requirements, and internal procedures. This position coordinates and leads external and internal audits, investigates quality issues and customer complaints, and implements corrective actions. Collaboration with engineering, manufacturing, and supply chain teams is crucial for resolving quality concerns and improving product quality. The role drives the use of problem-solving tools and root cause analysis, supports new product launches, analyzes quality data, and leads continuous improvement efforts. Additionally, the Quality Manager supports and promotes a culture of safety, quality, and operational excellence.

Requirements

Bachelor’s degree in Electrical, Mechanical, Industrial, or Manufacturing Systems Engineering.
Four (4) years of experience as Quality Engineer, Quality Supervisor, or Quality Manager.
Experience must have been in a manufacturing quality role.
Three years of the required experience must have been at the level of Supervisor or Manager.

Responsibilities

Lead, develop, and manage the Quality Department, including engineers, technicians, and auditors.
Maintain and improve the plant’s IATF 16949, ISO 9001, and customer-specific quality systems.
Ensure compliance with customer quality standards, regulatory requirements, and internal procedures.
Coordinate and lead external and internal audits, including customer audits, third-party audits, and layered process audits.
Investigate quality issues and customer complaints, implementing robust corrective actions to prevent recurrence.
Collaborate with engineering, manufacturing, and supply chain teams to resolve quality concerns and improve product quality.
Drive the use of problem-solving tools (8D, 5 Whys, Fishbone, etc.) and root cause analysis.
Support launch of new products and processes to ensure quality standards are met from the start.
Analyze quality data (scrap, defects, customer returns, etc.) and provide regular reporting to leadership.
Lead continuous improvement efforts focused on reducing variation, waste, and cost while increasing customer satisfaction.
Support and promote a culture of safety, quality, and operational excellence.