Quality Manager

Altium Packaging•Anaheim, CA

33d•$81,900 - $101,200•Onsite

About The Position

Leads administration of quality, process, and business improvement efforts. Interacts with customers and suppliers on quality and performance issues. May have direct reports to implement some aspects of the policies and procedures within the quality function.

Requirements

3-5 Years Quality Experience

Nice To Haves

Experience with FDA food-contact regulations, GMP, and HACCP.
Proficiency in SPC tools, control charts, and scrap reporting data.
Experience with resin handling, dryer settings, parison control, cooling cycles, and mold maintenance.
Experience managing customer complaints and investigations.
Experience with customer audits and plant visits.
Experience training and coaching quality personnel and operators.
Knowledge of plant safety & GMP policies, including PPE requirements.
Experience with material review processes and product disposition.
Experience with silo integrity and contamination prevention.
Experience with mold maintenance and validation of new molds, bottle designs, process changes, and equipment upgrades.

Responsibilities

Maintains and enforces the facility’s Quality Management System (QMS), including all SOPs, work instructions, and inspection protocols.
Ensures compliance with internal standards and regulatory requirements such as FDA food-contact regulations, GMP, and HACCP.
Leads internal audits and ensures that corrective actions are properly implemented and verified.
Monitors quality performance on all blow mold lines, including bottle functionality, dimensional accuracy, weight, visual appearance, and leak integrity.
Verifies that operators follow all start-up, changeover, and shutdown quality procedures.
Ensures that all inspections, including hourly checks and first-article approvals, are properly documented.
Responds immediately to quality concerns on the production floor and provides direction to operators and technicians.
Oversees daily quality inspections, including weight checks, wall thickness measurements, visual inspections, leak testing, and neck finish gauging.
Ensures that all inspection equipment is calibrated, maintained, and functioning correctly.
Maintains sampling plans and adjusts inspection frequencies based on risk or customer feedback.
Leads root cause analyses for recurring defects.
Identifies quality trends using SPC tools, control charts, and scrap reporting data.
Collaborates with Maintenance and Process Technicians to resolve mold, resin, or process-related issues.
Implements process improvements related to resin handling, dryer settings, parison control, cooling cycles, and mold maintenance.
Manages customer complaints by conducting investigations, documenting findings, and implementing corrective actions.
Prepares customer samples, retains, and certificates of compliance as required.
Supports customer audits and plant visits by presenting quality data and improvement initiatives.
May travel to customer locations to support quality investigations, new bottle qualifications and build and maintain a strong business partnership.
Oversees Quality Inspectors and Technicians across all assigned shifts.
Trains team members on inspection criteria, defect standards, and proper use of measurement tools.
Coaches operators on recognizing defects, documenting issues, and escalating concerns appropriately.
Maintains staffing levels and ensures that all 24/7 operational requirements are met.
Ensures the accurate and timely completion of start-up approvals, line clearance forms, non-conformance reports, and traceability records.
Generates daily, weekly, and monthly quality performance reports, including scrap, downtime, and defect trends.
Identifies and isolates all non-conforming products to prevent unintended use or shipment.
Leads material review processes and recommends appropriate disposition such as rework, downgrade, or scrap.
Collaborates with production and scheduling teams to minimize the impact of quality issues on inventory and customer orders.
Ensures that all quality personnel comply with plant safety & GMP policies, including PPE requirements.
Maintains all inspection and gauge areas in a clean, organized, and audit-ready condition.
Supports investigations into quality-related safety risks, including contamination events and structural failures.
Monitors resin handling practices, including silo integrity and contamination prevention.
Verifies that molds are clean, maintained, and compliant with production requirements.
Supports the validation of new molds, bottle designs, process changes, and equipment upgrades.
Mandatory overtime may be required due to business needs.