Quality Manager

IU Health•Frankfort, IN

1d•Hybrid

About The Position

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our COO Administration Team leadership team in the role of Quality Manager. Responsible for managing and supporting employees in identifying, monitoring, evaluating, educating, and improving processes affecting the care of patients as evidenced by measurable and sustained outcomes. Provides day-to-day operational leadership in the functional areas of quality improvement consulting and patient safety. Manages the development and implementation of quality initiatives. Owns and oversees end to end strategies to ensure the highest rating through appropriate measurement bodies, including The Joint Commission (TJC), Centers for Medicare/Medicaid Services (CMS), Anthem, ISDH and other 3rd party payors. Monitors progress and demonstrates improvements toward established goals, which may include maximizing revenues through quality scores. Serves as a resource for quality data and performance improvement, High Reliability Organization (HRO) principles, error prevention, and patient safety culture for the hospital leadership team. Ensures consistent implementation of evidence-based infection control practices, regulatory compliance, and surveillance systems across various care settings.

Requirements

Bachelor's Degree required.
5-7 years of relevant experience required.
Active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license required.
Five years of progressively more responsible experience in Quality Improvement or equivalent experience including those deemed to be qualified through an internal succession planning process is required.

Nice To Haves

Master's Degree preferred.
Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) certification preferred.

Responsibilities

Managing and supporting employees in identifying, monitoring, evaluating, educating, and improving processes affecting the care of patients.
Providing day-to-day operational leadership in the functional areas of quality improvement consulting and patient safety.
Managing the development and implementation of quality initiatives.
Overseeing end-to-end strategies to ensure the highest rating through appropriate measurement bodies (TJC, CMS, Anthem, ISDH, etc.).
Monitoring progress and demonstrating improvements toward established goals.
Serving as a resource for quality data and performance improvement, HRO principles, error prevention, and patient safety culture.
Ensuring consistent implementation of evidence-based infection control practices, regulatory compliance, and surveillance systems.