Quality Manager

ALPLA NOAM•Vandalia, OH

30d•Onsite

About The Position

Build a Career, Not Just a Job Join ALPLA, a global leader in sustainable packaging solutions serving some of the world's most recognized brands, including P&G, Unilever, L'Oréal, PepsiCo, and many more. As a family-owned company with locations around the world, ALPLA offers stable careers, hands-on training, competitive benefits, and opportunities for growth. Whether you're an experienced manufacturing professional or looking to start a new career, we provide the support and development you need to succeed.

Requirements

4-year degree in a STEM/technical discipline or equivalent work experience required.
Experience with physical lab testing equipment, calipers, scales, digital height gauge and compression force testing equipment; experience with Coordinate Measuring Machine (CMM) preferred.
At least 5 years of work experience in Quality Assurance combined with a demonstrated track-record of accomplishments as a QA Manager, preferably in a high-speed manufacturing environment with significant customer engagement experience.
Proficient with Excel, SPC software, Word, PowerPoint.
Intermediate to advanced statistical knowledge.
Ability to work well with other departments.
Ability to manage Customer Relations.
Able to handle multi-task environment with excellent organizational skills.
The employee is regularly required to stand, walk, reach with hands and arms and very occasionally to climb or balance.
The employee is frequently required to use hands to finger, handle, or feel; stoop, kneel, crouch, or crawl and talk or hear.
The employee is occasionally required to sit.
The employee must regularly lift and/or move up to 10 lbs., frequently lift.
It is required to always act in a safe and environmentally responsible manner by adhering to all ALPLA policies and procedures and Safety Standards (OSHA).

Nice To Haves

experience with Coordinate Measuring Machine (CMM) preferred.

Responsibilities

Coordinate and supervise all integrated management system (IMS) activities at the manufacturing site to ensure product meets internal, customer and regulatory expectations in a plant with low equipment complexity and/or line count.
Responsible for assisting the site responsible leader (Plant Manager or Operations Manager) with quality-related communication to internal and external customers.
Responsible for promoting quality and continuous improvement mind set within the operation.
Ensure production compliance with all regulatory, internal and customer product and packaging specifications; ensures customer specifications are current and accessible.
Ensure customer mandated compliance documents are issued (i.e. COAs, other customer mandated documentation).
Assist operations in new product (AQP) and equipment qualification and verification activities.
Documents and reports all supplier quality related issues per standard procedures; supports Logistics team on securing complaint resolution.
Oversite responsibility for plant quality control program including test equipment operation/calibration/verification, product testing, data collection, data integrity and rework management.
Ensures all personnel performing quality testing on the production floor are trained and qualified; either through direct oversight or in support of the Quality Supervisor where the role exists (and responsibility is so delegated).
Ensures all personnel performing quality testing within the quality lab are trained and qualified; either through direct oversight or in support of the Quality Supervisor where the role exists (and responsibility is so delegated).
Regularly schedules quality staff meeting.
Ensure team works together as efficiently as possible.
Assesses training needs of staff and ensures execution of training of training.
Ensuring the following tasks are completed either through direct oversite or in support of the Quality Supervisor where the role exists (and responsibility is so delegated).
Ensures correctly time and attendance of team is captured.
Recruits (with HR support) new employees.
Performs disciplinary actions.
Performs annual performance evaluations.
Hosts periodic customer visits, primary contact for quality and regulatory related communications with customers.
Manages customer complaint process including application of proper RCA techniques and tools.
Ensures customer complaints are captured in global/regional/local reporting systems.
Supports the RCA process and training for other departments in the plant.