Quality Manager (Mitsubishi Chemical Advanced Materials)

Mitsubishi Chemical Group•Fort Wayne, IN

3d•$130,000 - $145,000•Onsite

About The Position

We are seeking an experienced Quality Manager to lead the Quality function at our Fort Wayne facility and drive a culture focused on compliance, accountability, and continuous improvement. This role is responsible for managing the site Quality Management System, ensuring compliance with regulatory and customer requirements, leading quality improvement initiatives, and serving as the key quality contact for customers, audits, and cross-functional operations support.

Requirements

Bachelor’s degree in Engineering, Business, or related field
3–10 years of quality management experience in a manufacturing environment
2–5 years of supervisory or team leadership experience
Strong knowledge of Quality Management Systems and ISO standards including ISO 9001 and ISO 13485
Experience with Root Cause Analysis, CAPA, SPC, Lean Six Sigma, and continuous improvement methodologies
Strong communication, organizational, and problem-solving skills
Ability to influence cross-functional teams and manage multiple priorities in a fast-paced environment
Proficiency with Microsoft Office, MRP systems, and Minitab

Nice To Haves

ASQ certifications such as CQA, CQM, CQE, or Lead Auditor certifications preferred
Lean Six Sigma Black Belt certification preferred
Experience with eQMS platforms preferred

Responsibilities

Lead and maintain the site Quality Management System (QMS) to ensure compliance with ISO 9001, ISO 13485, ISO 17025, and customer requirements
Serve as the primary contact for third-party audits and customer quality audits
Manage local audit programs including scheduling, training, reporting, and corrective action follow-up
Support compliance activities related to product standards and regulatory requirements
Establish and monitor quality KPIs, analyze trends, and report on overall system effectiveness
Lead root cause analysis, CAPA initiatives, and continuous improvement projects
Support deployment of Lean Six Sigma and continuous improvement methodologies across the site
Utilize data-driven decision-making tools to improve quality performance and operational efficiency
Serve as the primary quality contact for customer concerns, audits, site visits, complaints, and returns
Ensure timely communication and resolution of customer quality issues
Collaborate cross-functionally to troubleshoot and resolve quality concerns
Support validation processes and customer notifications as required
Manage and develop the Quality team including staffing, scheduling, training, coaching, and performance management
Promote quality awareness and provide training in auditing, quality systems, and problem-solving methodologies
Foster strong collaboration across departments to support plant and customer objectives
Lead selected Americas quality initiatives and projects requiring cross-functional influence and coordination