Quality Manager

Masterbilt, Inc•Phoenix, AZ

just now•Onsite

About The Position

The Quality Manager provides leadership and guidance for the department, works to improve core processes, and manage projects. They will accept ownership of ensuring the staff is developed in all quality assurance functions. This person also works to develop a clear understanding of the business and technical aspects of the quality assurance function in order to support the entire organization.

Requirements

Minimum of two years in a leadership role required
Minimum of two years in an aerospace industry required
Knowledge of CMM programming, use and supporting software
Knowledge of APQP requirements
Ability to work closely with all business processes and functions
Strong independent thinking, strong organizational and planning abilities and excellent analytical and problem-solving skills are essential
Ability to train, teach and mentor subordinates to develop a strong team
Ability to define, drive and implement change
Technical Capacity, Organizational skills, problem solving/Analytical, Time Management and attention to detail.
Excellent verbal and written communication, strong ability to create/write work instructions and train others.
Solid collaboration skills, ability to listen to ideas, others, and implement the best enhancements, ability to work with others, be open minded to ideas and try new things. Ability to be positive, conceptualize, and initiate projects effectively. Versatility/flexibility is also key to perform various portions of multiple projects.
Respectful, honest, and steady personality who handles situations with optimism yet holds people accountable; good listener who can be flexible and invoke great ideas to make the best decisions and agile to move from project to project, or department, to help the organization grow and develop.
Ability to operate a motor vehicle, as required for travel in the role
Ability to stand for up 6-8 hours in one session
Ability to sit at desk for 2+ hours per day
Ability to operate keyboard and view computer screen as needed throughout the day
Ability to write ideas/information in a logical flow as needed throughout the day
Ability to read and respond on an on-going basis daily due to nature of the work, throughout the day
Ability to communicate with others via phone, in-person, and computer on-going
Ability to listen to customers, employees and peers, problem-solve, and respond accordingly
Ability to read, write and speak English fluently
Ability to sit, stand, walk, bend, stoop, kneel, crouch, reach, squat, twist, push, pull, and carry items frequently
Lifting up to 35 lbs. sporadically

Nice To Haves

Knowledge of AS9100, ISO13485, and ISO 9001:2015 requirements preferred

Responsibilities

Exhibit strong communication and problem-solving skills while leading the Quality department toward company goals and objectives.
Identify areas of continuous improvement within the quality department and in the Quality Management System.
Maintain existing quality management system and develop quality and inspection planning, monitor suppliers and manufacturing processes, and develop inspection and testing systems and methods for data collection, analysis and reporting.
Direct generation of First Article Inspection (FAI) Reports, manufacturing and process certs, and Root Cause and Corrective Actions. Interact with customers as needed.
Manage, supervise and oversee the training, qualification and workload of Inspection and Quality Assurance personnel.
Provide leadership to achieve operational excellence through the processes of inspection planning, in process and final inspection surveillance, analysis of data, corrective action and continual improvement.
Train team members in QMS system and maintain training records.
Manage internal and external audits for customers and third-party audits to attain required certifications. Work with all departments to ensure processes are followed to meet audit standards.
Maintain Calibration of Measuring and test equipment in all areas and maintaining records.
Be involved in new product development and review all new jobs for proper documentation and that the customer’s needs are being addressed, as well as identifying gaging needs for new as well as existing work.
Work with customers on deviation approvals for dimensional and cosmetic issues, discuss possible engineering changes to improve part manufacturability, and address any concerns on shipping preservation issues or part quality.
Assure and assist in the timely completion of part quality documentation requirements, including but not limited to: ballooned drawings, inspection check sheets, SPC charts, process flow diagrams, process failure mode and effects analysis’, process control plans, dimensional layout requirements, part submission warrants, capability study, and measurement system analysis.
Maintains quality related documents and work instructions for all company processes.
Maintains safe operations by adhering to safety procedures, and regulations.