Quality Manager

Quanta ServicesSpokane Valley, WA
Hybrid

About The Position

The Quality Manager at Crux Subsurface is responsible for refining, implementing, and maintaining the company's quality management systems across specialty foundation construction operations supporting power delivery infrastructure. Building on an existing framework of quality management plans, inspection and test plans, and standard operating procedures, this role drives continuous improvement through stakeholder collaboration and field-level execution. The Quality Manager leads a team of field quality personnel and serves as the primary quality liaison with clients, design engineers, and third-party inspection and testing firms.

Requirements

  • 3+ years’ experience in a supervisory or personnel management role
  • 3+ years’ experience in quality control and assurance roles
  • Demonstrated experience working within or improving structured quality management systems
  • Excellent organization and written and verbal communication skills
  • Demonstrated proficiency in Windows/MS Office, with the ability to manage digital workflows without supervision
  • Demonstrated advanced proficiency with MS Excel
  • Demonstrated proficiency with document control and quality management software

Nice To Haves

  • Bachelor's degree in Civil Engineering, Geotechnical Engineering, Construction Management, or a related field
  • Professional Engineer (PE) license
  • Experience supporting specialty foundation or heavy civil construction work
  • Experience supporting power delivery projects, including transmission, substation, or distribution infrastructure
  • Working knowledge of deep and shallow foundation systems, including drilled shafts, driven pile, micropile, helical pile, spread footings, and ground improvement
  • Working knowledge of applicable industry standards including ACI, ASTM, AASHTO, and relevant geotechnical and structural codes and guidelines

Responsibilities

  • Evaluate and refine existing quality management plans, inspection and test plans, and standard operating procedures applicable to deep and shallow foundation construction
  • Drive continuous improvement of quality documentation and processes through collaboration with internal stakeholders, field staff, and client representatives
  • Establish and maintain quality standards and acceptance criteria aligned with project specifications, applicable codes, and owner requirements
  • Maintain document control systems for quality records, nonconformance reports, and corrective action logs
  • Oversee field quality activities across active project sites, including direct site visits and remote oversight
  • Review and approve inspection reports, test data, and quality submittments
  • Identify nonconformances, lead root cause analysis, and drive corrective and preventive actions to closure
  • Supervise, schedule, and manage rotation assignments for field quality personnel distributed across concurrent project sites
  • Conduct performance reviews and support professional development of quality staff
  • Identify staffing needs and participate in hiring and onboarding
  • Coordinate with executive leadership, on-site superintendents and foremen, field quality personnel, and client representatives to integrate quality requirements into daily construction activities
  • Interface with client representatives on quality-related matters, including audits, observations, and reporting
  • Work with design engineers to interpret specifications and resolve technical quality questions
  • Manage relationships with third-party inspection and testing firms, including scope coordination and review of deliverables
  • Ensure compliance with contractual quality requirements across all active projects
  • Support internal and external quality audits
  • Prepare and deliver company quality health reports to internal leadership

Benefits

  • Medical, Dental, Vision, Prescription Coverage, HSA/FSA, Short-Term Disability, Long-Term Disability, Basic Life Insurance, EAP, Voluntary Benefits, and Identity Theft Protection.
  • 401k and Roth contribution with company match eligibility.
  • Vacation and Sick Leave accrue in accordance with company policies.
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